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Global User Experience Manager

Job Description:

“For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” – Mike Roman, chief executive officer and chairman of the board at 3M

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.

The Impact You’ll Make in this Role

As a UX Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

+ Developing and Executing Global User Experience strategy (both 3M.com and Product Catalogue) for Personal Safety Division, incl. budget management and 3rd party suppliers

+ Leading projects to develop and deploy digital capabilities and web-native tools to optimize website engagement and digital deliverables for PSD products, services and subscriptions.

+ Partnering with Global Product Marketing Operations team to prioritize, implement, mobilize, and maintain digital experiences & capabilities across global owned platforms

+ Developing and share scalable best practices and drive execution and implementation of digital experience and tools across the customer journey touchpoints including: 3M.com, Product Catalogue, Search, Mobile & Productivity apps, Marketing Automation and Channel Partner Digital Engagement

+ Coaching, mentoring, inspiring, and elevating customer-first digital development for commercialization impact. You will push boundaries through innovative thinking, collaboration with other digital experience leaders, persistency, and determination during project challenges with a strong focus on performance and results.

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

+ Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution

+ Ten (10) combined years of digital marketing, web development, and Global experience

+ Five (5) years of management experience

Additional qualifications that could help you succeed even further in this role include:

+ Strong Website and/or Applications Development and deployment experience (eight years or more)

+ Ability to interpret and drive business needs and user data into actionable experience development products.

+ Demonstrated capability to manage multiple project streams and teams

+ Experience with FUZE, Endeca, SAP Hybris, SalesForce.com, Adobe, Axure, and/or Oracle Content Platforms and Products considered a strong benefit.

+ Analytical skillset required, ability to pull analytics reports in Google Analytics, Adobe Analytics, medallion and other website reporting tools

+ Project and stakeholder management required

Travel: May include up to 10% both domestic/international

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Resources for You

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at www.3M.com or on Twitter @3M or @3MNews.

Global User Experience Manager

3M
Full time
Maplewood, MN

Published on 04/15/2021

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