Telephone Operator

**Job Summary and Responsibilities**

All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner. Under the supervision of the Supervisor-Communications, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls: performs various hospital communications duties such as overhead paging, pager paging and annunciation of emergency codes.

**Job Requirements**

+ Minimum of one (1) year experience in a hospital environment using a PBX switchboard and have a well-modulated voice with clear and accurate pronunciation providing customer service and activation of codes.

+ High school diploma required.

+ Bilingual Skills required (English/Spanish).

+ Computer knowledge required. Must be able to demonstrate proficiency in Microsoft Office Suite.

This position is represented by SEIU.

**Where You'll Work**

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Womens Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nations five largest health care systems. Visit here (https://www.dignityhealth.org/socal/locations/californiahospital) https://www.dignityhealth.org/socal/locations/californiahospital for more information.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

**Pay Range**

$24.00 - $29.89 /hour

We are an equal opportunity/affirmative action employer.