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Security Door Host - MH

Job Summary:

Position Title: Security Officer

Department: Music Hall

Reports To: Music Hall Director

FLSA Status: Non-Exempt

Job Summary:

+ Greet, bid farewell and thank every guest

+ Offer information to guests regarding entertainment schedules, specials, hours of operation, menu etc.

+ Operate lifts for guests requiring assistance

+ Respond to guest inquiries and requests

Essential Functions:

+ Ensure guest safety

+ Prevent and resolve altercations among guests

+ Deal with disruptive guests and, if necessary, see that they leave the premises

+ Lead guests and other employees in emergency evacuation procedures and provide assistance

+ Maintain line of sight/atmosphere control by circulating through your work area throughout shift

+ Check identification of all guests who do not appear to be of legal drinking age (must have ID books from all states)

+ Prevent guests without proper identification from entering the premises

+ Enforce House policy regarding photos/videos/recording devices

+ Safeguard against theft

+ Communicate with artists regarding needs and/or requests

+ Protect the privacy of artists

+ Ensure the proper maintenance of stanchions and barriers, including the lifting/moving of stanchions and barriers up to 150 lbs.

+ Assist with Private and Special Events

+ Maintain necessary communications with all departments

+ Communicate with radios (all door staff and management should remain in constant contact throughout shift)

Job Qualifications:

Required:

+ Ability to work late hours

+ Must be a team player

+ Understand guest service

+ Must be 21 years of age or older

+ Must be able to obtain an alcohol awareness card

+ Must obtain NV Gaming Control Board Registration

Preferred:

+ Previous experience in security or crowd control

+ Experience in customer service in a face to face environment.

Physical Demands / Working Environment:

+ Working environment is very fast-paced

+ May require standing for extended periods of time

+ May require light lifting / moving of items from time to time


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