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Entertainment Security Ambassador - T-Mobile (Corporate)

**Location:**

Las Vegas, Nevada

**PRIMARY PURPOSE:**

The Entertainment Event Security position’s primary function is access control of employees and guests and to provide professional, polished Guest Service duties for the Entertainment Department. This position reports directly to the Security Supervisor and Security Manager. The Steward will proactively greet and direct guests and clients in all assigned areas of the venue and facility, conducting suite inspections, and responding to guests’ questions, comments, and concerns. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

**PRINCIPAL DUTIES AND RESPONSIBILITIES:**

+ Maintains an alert, positive, welcoming, and approachable demeanor.

+ Monitor assigned areas of the venue and property controlling access as directed.

+ Provide outstanding, professional guest service to all guests, vendors and employees.

+ Respond to complaints and issues involving guests, as directed, and assist in resolution

+ Complete all assigned tasks within the guidelines & deadlines set by Security Manager and Supervisors.

+ Maintains up-to-date knowledge and understanding of each post, daily operating procedures, and the facility’s emergency operating procedures; executes on those established procedures as required. - Conducts patrols of venue or staffs assigned post.

+ Assists with event security as required or directed by Security Manager and Security department.

+ Responds to emergencies as necessary or as directed, rendering aid and assistance as required and in accordance with established public safety policies and procedures.

+ Maintains a high level of situational awareness and diligence to duties. Takes action to immediately correct and / or immediately report suspicious activity and potential threats as required by the Security Department.

+ Maintain a fun, friendly, and safe environment in assigned areas.

+ Communicate and make recommendations to the Security Manager and Supervisors regarding issues that may require further attention

+ Successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED response simulation, and other training, as well as physical requirements, as a condition of employment.

+ Perform all other duties as assigned

**MINIMUM REQUIREMENTS:**

+ Minimum of one (1) year customer service experience, preferably in a sports/entertainment venue environment

+ High School diploma or equivalent

**PREFERRED:**

+ Prior law enforcement and/or military experience

+ Previous experience working in a similar environment

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com

Entertainment Security Ambassador - T-Mobile (Corporate)

Full time
Las Vegas, NV

Published on 12/05/2021

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