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IT User Support Analyst

Overview

IT User Support Analyst

Full-Time, 80 Hours per pay period, Day Shift

Position Summary:

Under direct supervision, provides support to end-users for PC, server, network, applications and hardware. Responsible for configuring, installing and supporting hardware and software

Responsibilities

+ Under direct supervision, provides support to end-users for PC, server, network, applications and hardware.

+ Interacts with various levels of IT staff and others outside of IT to restore service and/or identify and correct problems.

+ Responsible for configuring, installing and supporting hardware and software.

+ Provides Assistance to fellow IT Groups

+ Local travel required.

+ Other duties as assigned.

Qualifications

Minimum Education:None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to an Associate’s degree. Preference may be given to individuals possessing an Associate’s degree in a directly-related field from an accredited college or university.

Minimum Experience:Minimum of one (1) year of data processing operations or Personal Computer support. Experience working with LAN's/WAN's and working knowledge of required hardware and software.

Licensure Requirement:Employee must have a valid Tennessee driver’s license Class D and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.

ID 3219687

Facility Covenant Health Corporate

Department Name IT DESKTOP SUPPORT

IT User Support Analyst

Full time
Knoxville, TN

Published on 04/02/2021

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