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HUC I

Overview

Health Unit Coordinator, Critical Care Unit

Full Time, 72 hours per pay period, Night shifts

Parkwest Overview:

Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer.

Parkwest is Covenant Health’s and West Knoxville’s premier medical facility and a top-performing heart hospital, offering our patients world-class treatment with all the convenience and warmth of home.

In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. For 2020-21, Parkwest received recognition from U.S. News & World Report (https://health.usnews.com/best-hospitals/area/tn/parkwest-medical-center...) as one of the “Top 10” hospitals in Tennessee.

Knoxville located in East Tennessee is the third largest in the state, well-known for its proximity to the Great Smoky Mountains National Park, and is the home of the University of Tennessee. Go Vols! Living in Knoxville means experiencing all four seasons . Best of all, each of them is pretty mild!

Combine all that with the abundant natural beauty of the surrounding mountains, and you have a city that truly offers something for everyone. Knoxville has a vibrant arts culture, seasonal festivals, top-notch foodie and incredible outdoor recreation. It’s a perfect blend of big-city amenities and Southern charm.

2 Riverstone, Critical Care Unit:

Parkwest Critical Care Unit (CCU) is located on the second floor of Parkwest Medical Center’s main hospital. As one of the area’s top-performing heart hospitals, we take great pride in providing exceptional care and timely treatment to our patients.

The CCU is a 30-bed department comprised of 20 medical, surgical, neurological, and renal beds and 10 dedicated Cardiovascular Intensive Care (CVICU) beds. The department is a locked unit for the safety and privacy of our critically ill patients. We specialize in high-level care to critically ill patients with life-threatening conditions, including Continuous Renal Replacement Therapy (CRRT). Our CVICU specializes in the care of patients requiring Coronary Artery Bypass Graft (CABG) procedures, Impellas, and Intra-aortic Balloon Pumps (IABP).

We follow a 12- hour shift, weekends/holidays on a six-week schedule. Team members utilize a self-scheduling model, and employee requests are then used during the scheduling process to balance and coordinate with the department’s needs.

We pride ourselves in fostering a culture of positivity, teamwork, and always putting our patient’s needs first.

Position Summary:

Provide clerical and secretarial services to the nursing unit.

Responsibilities

+ Performs clerical duties related to procedures such as admission, discharge, transfer, and death.

+ Ensures STAT orders are brought to the attention of licensed nursing personnel.

+ Transcribes physician’s orders accurately and in a timely manner and notifies consults as ordered.

+ Requisitions supplies and equipment, maintenance and repair services, and prepares related forms. Keeps unit stock and equipment inventories at appropriate levels.

+ Answers telephone and intercoms; relays and documents messages. Helps to ensure that follow-up to patients request is timely.

+ Assists physicians in obtaining reports from lab, radiology, etc.

+ Schedules patient tests, diagnostic procedures, and doctors appointments for patients as requested.

+ Organizes patient charts in proper sequence. Labels and replenishes all necessary forms.

+ Obtains patient records from other facilities.

+ Manages patient flow via flowboard if applicable.

+ Assures appropriate discharge disposition in electronic medical records

+ Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.

+ Performs other duties as assigned.

Qualifications

Minimum Education:

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:

None

Licensure Requirement:

None

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Job Title HUC I

ID 4302931

Facility Parkwest Medical Center

Department Name CRITICAL CARE UNIT

HUC I

Full time
Knoxville, TN

Published on 08/07/2025

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