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Front Office Floater

About Summit Medical Group

Summit Medical Group is East Tennessee’s largest primary care organization with more than 300 providers at 66 practice locations in 15 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, extensivist clinic, and sleep services center. Summit provides healthcare services to more than 280,000 patients, averaging over one million encounters annually. For more information, visit

In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Furthermore, Summit Medical Group hires only non-tobacco users. Pre-employment drug testing will include testing for nicotine, and only candidates who pass the drug test will be considered eligible for employment.

About Our Career Opportunity

Norwood Family Medicine, a division of Summit Medical Group, is seeking a Front Office Floater to join their practice. This is a Full time opportunity, working Monday-Friday.

Responsibilities: (List does not include all duties assigned)

+ Answers and screens telephone calls and provides appropriate information.

+ Takes messages, and handles messages as specified.

+ Greets and assists visitors in a prompt, courteous and helpful manner.

+ Depending on level of training, handles electronic registration and appointment scheduling of patients.

+ Performs copying and faxing of documents, as requested.

+ Files and pulls medical records, as appropriate.

+ Sorts and delivers incoming faxes, express packages, and other urgent information.

+ Types and formats documents on the computer / work processor, as requested by administration.

+ Depending on site need and level of training, performs charge entry according to ICD-10 and CPT standards.

+ Operates, makes minor adjustments to, and maintains basic maintenance to key office equipment, including but not limited to: phone system, copier, fax machine, scanner, and postage machine.

+ Reports problems, challenges and potential improvements to procedures and equipment to supervisor.

+ Maintains work area and lobby in neat and orderly manner.

Education: High School Diploma or equivalent required.

Experience: Prefer one year experience in an office setting with phone-answering responsibilities.

Job ID: 2021-2251

External Company Name: Summit Medical Group, P.L.L.C.

Street: 1208 Merchants Road

Front Office Floater

Full time
Knoxville, TN

Published on 07/21/2021

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