SCOPE OF POSITION
The Operations Director, Information Services will provide supervision to Ballad Health Help Desk and Operations staff. The Director will interact with the facility CEOs to determine planning and operational needs for hardware and support. The Director will ensure system planned downtimes are adequately planned for and communicated across the health system. Coordinates with Business Applications Director, Clinical Applications Director, Networking Director, and each facility to communicate impact, plan downtime procedures, and response to unplanned downtime crisis. Responsible for Ballad Health's master user index and its compliance with auditing standards.
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EDUCATION AND EXPERIENCE
Bachelors degree in Computer Science or related field preferred. 5-10 years progressive management experience preferably in Information Services.