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HVAC Operations Manager

Description:

Goettl is the total home comfort solution provider, enhancing the quality of life in the communities we serve. Founded in 1939 by Gust and Adam Goettl, their commitment to providing quality and reliable service remains the cornerstone of the company’s values to this day. As Sadie Certified® professionals, we specialize in superior air and water purification, HVAC, and plumbing services in Arizona, Nevada, Southern California, and Texas.

Daily Operations Manager Responsibilities:

• Deploy all personnel, resources and discipline necessary to lead the team to achieve budgeted revenue and profits, goals and objectives.
• Lead and facilitate daily training meetings.
• Train your team daily to execute and plan to ensure daily goals of lead generation, lead conversion and client fulfillment are met.
• Train and manage a team to meet established KPIs (Key Performance Indicators)
• Understand budgeting and interpret financial statements.
• Interview and make hiring decisions to add great technicians to the team.
• Manage all subcontractors hired.
• Review client concerns, keeping GM up to date on progress and ensure that they are brought to a successful conclusion.
• Review all invoices and inventory used on each job from prior day.
• Coach HVAC technicians via the phone on every service call.
• Speak with and work with customers to ensure their service needs are met.
• Assist dispatch to ensure proper call assignment.
• Ensure that invoices, monies, contracts, vendor invoices are collected daily, checked and distributed through the proper channels.
• Ensure all employees operate in a professional manner keeping property, plant, equipment and themselves clean and presentable.
• Review all prior day's service calls.
• Fill out necessary components of daily reports.
• Ride along and coach technicians with meeting clients' needs while following business processes as needed.

Requirements:

  • 5 years management experience
  • 2 years HVAC experience
  • Microsoft Office Proficiency
  • Bachelor’s Degree (Preferred)
  • Service Titan Proficiency (Preferred)
  • Valid Driver's License with satisfactory driving record
  • Must be over 18
  • OSHA 10 Construction Safety and Health (preferred)
  • Pass a pre-employment drug screening (Marijuana, Cocaine, Amphetamines, Opiates, Propoxyphene, PCP, Barbiturates, Benzodiazepines, Methadone) and comprehensive background check.

Goettl is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Goettl is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Goettl are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Goettl will not tolerate discrimination or harassment based on any of these characteristics. Goettl encourages applicants of all ages.


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HVAC Operations Manager

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Escondido, CA

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