Program Management - Worldwide Retail Repair Operations
Elk Grove,California,United States
Operations and Supply Chain
+ 3-5 years of experience in Program Management, Project Management, Operations, Supply Chain, Retail (stores and eCommerce).
+ Experience in process design, and implementation, supply chain management, and new product introductions.
+ Extraordinary focus on details and accuracy.
+ Sense of priority and urgency to meet deadlines.
+ Strong Excel modeling and analytical abilities.
+ Strong acumen regarding systems and tools.
+ Remarkable communication and interpersonal skills.
+ Ability to successfully multi-task in a dynamic environment.
+ Ability to work collaboratively and mobilize resources.
+ A standout colleague with a “hands-on” and “can do” attitude that can influence through collaboration and leadership. Being able to work effectively with other teams is important.
+ Ability to troubleshoot problems quickly and think “creatively” to mitigate problems.
+ Ability to prioritize deliverables to balance speed and accuracy.
The person in this position is primarily responsible for driving operational activities across multiple organizations and geographic regions to take care of Retail Store repair products from a life cycle perspective. In this role, you would have the opportunity to support Retail Stores: Partner with engineering, readiness, master data management, pricing, planning, procurement, and service channels teams. Ensure repair parts systemic visibility and order-ability supports key repair initiatives and programs. Collaborate with cross-functional partners to highlight risk and develop contingency plans for repair part launches and programs. Manage the systematic set up and assortment database accuracy of all products repaired through Apple Retail Stores. Participate with cross-functional teams to strategically manage the product assortment in a way that factors in both cost and customer experience. Develop and drive an end of life process that is scalable and supports repair through End of Support. Drive for continuous innovation and global scalability of tools, systems, and processes.
**Education & Experience**
BA/BS or equivalent experience required. Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .
Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .
Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.
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Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .