Apple Support - Software QA Engineer
Support and Service
+ 3+ years experience developing testing strategies, test plans and test cases
+ 1+ year experience with leading and coordinating testing efforts that include both internal and external partners
+ Detail-oriented, analytical, methodical and creative thinker committed to driving quality forward
+ Deep knowledge of software development lifecycle, testing methodologies, QA terminology and processes
+ Experienced in developing and maintaining effective working partnerships with Product Owners, Developers, and other project team members
+ Experience with automated testing including scheduling and reviewing automated test case runs
+ Able to effectively communicate and collaborate with remote team members. Comfortable with occasional work outside standard business hours
+ Demonstrates both foresight and flexibility in managing the testing of multiple simultaneous projects. Is skilled in adjusting to late changes and smartly redirecting focus
+ Excellent verbal and written communications skills
+ Experienced in delivering presentations, hosting meetings, and coordinating testing checkpoints
You will join a global team of passionate individuals responsible for the testing of internal and customer facing AppleCare applications. In this role you will own the testing for a subset or the entirety of an application. Working alongside project and development partners, you will create and execute on test plans with comprehensive coverage. Performing your own black-box testing, you will also coordinate testing performed by internal and external employees in addition to automated systems. A prime candidate for this position will be adaptable, results oriented, and maintain a calm and positive outlook on work within a fast paced environment.
**Education & Experience**
BS/BA or equivalent work experience
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