Reporting to an Associate Director of Technology Security Operation (TSO), you will work with high level of proficiency and expertise within the Firewall Security framework. You will provide connectivity for users or applications as well as working with our application teams to roll out new applications. Your work will directly impact the business because our agents depend on their Firewall Network connectivity. You’ll be responsible for firewall policy management and making sure we have our web servers talking to our application servers and the application servers talking to the database.
You will showcase your technical and non-technical abilities that contribute to the design, implementation, support and refinement of firewall and security infrastructures. We are about results and as a Sr. Security Firewall Engineer, you’ll be expected to deliver on Execution, Customer Focus, Quality of Work, Teamwork and Decision Making.
Your goal will be to ensure firewalls meet standards, review vulnerabilities and alerts and update code. There may also be some interaction with our vendors to solve problems. You will also be working with other IT departments handling multiple projects at any time. You’ll review project design and how it fits in the network, providing the design teams and Project Managers feedback on what the design should look like. You’ll determine if we are meeting the security and compliance standard and you’ll provide feedback to the manager for final approval. This is a high-touch customer service role where you need to help guide our partners to the correct result.
The first 6 months, it will be very fast-paced; you will be exposed to the technology we use every day in our business, and you will also be introduced to our on-call rotation schedule.
Our biggest challenges come with the sheer volume of work. We take a variety of firewall requests every day from our ticketing tools and we will write the firewall rules for those requests. You’ll have responsibilities of day-time work and some implementations during off hours and during a maintenance window.
Here at ATT’s Technology Security Operation, you’ll have the opportunities to grow your career. You are exposed to much technology and may also develop relationships with key folks in other areas. If you have the drive and energy to learn, we want to help you meet your career goals.
+ Provide day-to-day operational firewall and VPN support at all levels, including firewall service requests, VPN site-to-site tunnel setups. Responsible for firewall rule remediation that include Cisco firewall rule base analysis. Solid with firewall design and functionality with extensive understanding of firewall rule bases and rule hygiene.
+ Participate in on-call rotation; engage team resources as required for ad hoc issues and incident response; handle Team communications.
+ Monitor and respond to support queuing systems and monitoring/alerting systems.
+ Compile data, generate reports, and provide analysis related to day-to-day performance of the firewall infrastructure.
+ Provide support and collaborate on firewall design and implementations.
+ Collaborate and build relationships with Project Management Teams, Design and Capacity Teams, and other IT functional Teams on specific areas related to solution designs, builds, testing and ongoing sustainment of firewall and networking technologies.
+ Lead or support, prioritize, coordinate & document multiple, concurrent projects to completion
+ Support and collaborate on the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of security infrastructure systems and solutions.
+ AS degree in Computer Science/Engineering or equivalent experience (preferred)
+ CompTia Security+ and CISSP (highly preferred)
+ Cisco Certified Network Associate (CCNA) and (CCNA Security) or equivalent experience (highly preferred)
+ Cisco Certified Network Professional (CCNP) and/or Cisco Certified Security Professional (CCSP) or comparable industry accepted certification or equivalent experience (preferred)
+ 5+ years of experience with Firewall, LAN, WAN and Security technologies (highly preferred)
+ Knowledge of Secure Cloud and E-Commerce environments and Security Infrastructures
+ Hands-on experience in VMWare NSX and software defined datacenter (SDDC) architecture
+ Proficient in troubleshooting on NSX Manager and ESXi hosts processes.
+ Strong firewall, VPN, routing/switching, IP Networking skills and will be part of the ATT’s TSO Firewall Engineering team providing ongoing customer and firewall support
+ Experience in Cisco, Palo Alto Network and Juniper firewalls including ASAs and PAN Panoramas
+ Experience in network protocols and concepts including: SSH, FTP, DNS, ICMP, TCP/IP, Port Address Translation (PAT), Network Address Translation (NAT), SNMP, IPSec, QoS, and VLANs
+ Experience with project management and ITIL concepts and processes a plus
+ Analytical and complex problem solving skills; troubleshooting and root cause analysis for system-wide issues, including application issues, firewall, network issues and virus mitigation
+ Time management; the ability to manage time, resources and priorities; develop plans, work through adversity and consistently meet deadlines and produce effective results
+ Effective verbal and written communication skills; the ability to communicate effectively in all business relationships and various levels of management in a clear and direct manner.
+ Strong interpersonal skills and teamwork traits; adeptness in working in close cooperation with teammates; ability to build solid working relationships across functional boundaries; the capacity to work through difficult issues in an effective, pragmatic fashion and to negotiate with tact and persuasiveness; ability to foster strong vendor and partner relationships.
+ Drive and passion to educate oneself on existing and developing technologies through formal training, self-study and research and demonstrated ability to apply this knowledge to the improvement of existing and new network systems and architectures.
Our Senior Technology Security’s earn between 84,900-169,800 Yearly. Not to mention all of the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here.
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.