Behavioral Health Front Desk - Clearwater

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

**This position is full time Monday-Thursday - 9:45 AM–7:00 PM and Friday 8:00 AM–1:00 PM and is located in Clearwater**

**1 year of office-related experience is required.**

**Behavioral Health Office Representative Responsibilities:**

+ Greets, registers and checks in patients

+ Obtains and updates patient information

+ Schedules patient appointments and assists with patient inquiries; may arrange for additional services

+ Collects and posts payments, and assists with patient billing questions

+ Ensures completion of all encounter documentation prior to check out

+ Accepts transfers from other facilities according to established guidelines.

+ Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.

+ Obtains complete and accurate patient registration information according to department standards.

+ Reviews and confirms all registration information is accurate at each appointment and makes any required updates.

+ Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day.

+ Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.

**Requirements:**

+ High School or Equivalent

+ 1 year – Office Related

+ Customer service, interpersonal, critical thinking

+ Written and verbal communication

+ Works independently and with a team

+ Organization, administrative and clerical skills

**BayCare offers a competitive total reward package including:**

+ Benefits (Health, Dental, Vision)

+ Paid time off

+ Tuition reimbursement

+ 401K reimbursement

+ Yearly performance appraisals and team award bonus

+ Community discounts and more

AND the chance to be part of an amazing team and a great place to work!

Equal Opportunity Employer Veterans/Disabled

**Position** Behavioral Health Front Desk - Clearwater

**Location** Clearwater | Clinical | Full Time

**Req ID** null

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