As an Investment Professional, you'll be a key member of the J.P. Morgan Securities service team in our mission to create great client experiences. Client Service Specialists work in a team environment to assist clients with brokerage accounts over the telephone. You'll also discuss Individual Retirement Accounts, such as Traditional and Roth IRAs. Investment Professionals create business efficiency by focusing on answering calls quickly, identifying client needs, initiating trades in the capital markets, and completing service oriented transactions. You'll be responsible for documenting all client conversations and meeting all regulatory requirements around these activities.
Investment Professionals will become experts in our online platform through Chase.com. By helping clients successfully navigate our website, you'll provide them more access and flexibility to service their accounts. In this dynamic environment, you may participate in working groups for various projects or pilot programs to drive process improvement.
+ Excellent telephone communication and customer service skills, displaying a high level of professionalism
+ Ability to adapt conversations to meet the needs of a diverse client base across all 50 states
+ FINRA Series 7 and 63 (or equivalent) required or obtained within 90 days, in addition to meeting FINRA continuing education requirements
+ If you were registered with FINRA after October 1, 2018, you must also have a valid and active Securities Industry Essential (SIE) exam
+ Strong compliance record in prior position(s) and ability to hold a registration in all 50 states
+ Ability to create and foster strong partnerships with business partners, working independently as well as in a team environment
+ Ability to manage multiple priorities in a fast-paced environment; adaptive to change
+ Extremely organized and detail oriented, demonstrating working knowledge of Windows, Microsoft Office software (Word, Excel, Power-Point, Outlook, etc.)
+ To be considered for this role, you may be required to complete a video interview powered by HireVue
+ Bachelor's degree
+ At least two years of financial services or brokerage experience
+ Familiarity with investment acumen, including investment products, Individual Retirement Accounts (IRA's), and employee benefit programs
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans