Sr Application Analyst - IS University Systems
IS UNIVERSITY AND RESEARCH SYSTEMS
Active Regular FT (72 to 80 hours per pay period)
**Senior Application Analyst**
IS University Systems Department
The Senior Application Analyst position develops, installs, maintains, and modifies application programs, business application programs, or integrated programs. The incumbent identifies and analyzes user requirements and recommends appropriate applications or modifications. The Senior Application Analyst analyzes, interprets, and documents requirements for complex business problems and recommends comprehensive technology and high-light any data gaps during initial phase of project.
+ Handles complex work critical to the organization.
+ Prepares detailed program specifications, identifies required inputs, and coordinates the system's installation with the user department, ensuring satisfactory results.
+ Oversees the implementation of required hardware and software components for approved applications.
+ Investigates user problems and needs, identifies their source, and determines possible solutions.
+ Analyzes user project proposals to include identifying potential problem areas and recommends optimum approaches for project path.
+ Participates in the development, implementation, installation, and testing of applications software.
+ Contributes through code/algorithm development and other means, for the development of tools and interfaces between application programs and for the development of debugging programs.
+ Investigates, recommends and installs new applications.
+ Maintains confidentiality with regard to the information being processed, stored or accessed by the network.
+ Documents programming problems and resolutions for future reference.
+ Processes enhancement requests from end users for Ellucian systems, third level of support for user tickets related to university application systems support.
+ Development and maintenance of University Business Objects reporting environment.
+ Custom development to workflows and processes within our LMS and Ellucian applications by configuring vendor applications and products.
+ Performs analysis, design, development, and maintenance of the Ellucian, Blackboard and related university applications.
+ Maintains system documentation and develops system specifications and procedures in support of training and maintain a knowledge base.
+ Documents user requirements by learning and understanding business user department practices and procedures.
+ Applies project planning and project management methodologies and change management practices while performing system testing, test plan development and preparing test data.
+ Participated in scheduled on-call duties for system application support. Troubleshoots and tracks university system issues and problems within Service Now.
+ Handles multiple assignments simultaneously, collaborates with colleagues.
+ Other duties as assigned.
+ Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
**Position Qualifications Include:**
+ Bachelor degree.
+ 5 years of system analysis and/or application support experience.
+ Experience with application configuration tools.
+ Knowledge of HTML.
+ Experience evaluating and interpreting end user information requirements, and to developing appropriate systems and/or applications solutions.
+ Knowledge of computer/computational science, data analysis, and programming technologies, concepts, and techniques.
+ Experience developing, implementing, installing, testing, and troubleshooting complex applications software.
+ Experience recording, tracking, corresponding, and documenting resolution of user problems by means of problem reporting database software.
+ Ability to develop technical documentation for training, software/hardware use, user procedures, and as-required project deliverables.
+ Clear and concise written and verbal communication skills.
+ Analytical, multi-tasking and problem solving skills.
+ PC proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word).
+ Experience implementing industry best practices to drive optimized operations.
+ Experience with current trends and needs of university information systems and processes as they relate to their area.
+ Excellent interpersonal and analytical skills
+ Exceptional organizational skills to facilitate work in a fast-paced, rapidly changing environment.
+ Technical skills in C Sharp, Drupal, SQL and Service Now.
+ Strong oral and written communication skills.
+ Rush University is ranked 22nd on the Times Higher Education's 2016 list of the world's top 150 universities under 50 years of age.
+ Rush University is a health science university that is integral to Rush, an academic health system that includes three hospitals and numerous outpatient care facilities.
+ Rush University's Nursing Administration program is ranked in the top four in the nation by U.S. News & World Report.
**Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.**