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Epic Application Lead - MyChart Specialty Applications - Full Time

**Job Title:**

Epic Application Lead - MyChart Specialty Applications - Full Time


I S Clinical Systems




Active Regular FT (72 to 80 hours per pay period)



**Job Number:**


**Job Description:**

Are you interested in joining a leading health care organization?

**Join Rush University Medical Center!**

We are seeking a dynamic **Epic MyChart Specialty Application Lead** to join our MyChart team with IS Clinical Systems here at Rush University Medical Center!

**This is a Full Time position**

**80 hours every two weeks**

**Benefit Eligible**

**Position Highlights:**

The Epic MyChart Specialty Application Lead provides hands-on expertise to deploy solutions for the Rush enterprise. The Epic Application Lead works as a member of the Clinical Information Systems team that will support Epic's MyChart, Welcome, Telehealth, and Care Everywhere applications as well as other business applications requested by Rush. Under minimal supervision, leads small teams in analyzing problems in terms of Rush workflows/policies/procedures, Epic functionality, end-user knowledge, and training requirements. He/she is a recognized expert for his/her application(s) and applies knowledge of Epic functionality to address Rush issues. Leads or participates in end-user design and validation meetings and supports roll-out of new implementations by coordinating or participating in end-user acceptance testing, design of training modules, integrated testing and command center support. Supports live applications and sites by sharing on-call support, monitoring Help Desk tickets and designing enhancement and optimization solutions. Advises users and committees on information systems issues. _Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures._

**Position Responsibilities:**

+ Leads team of analysts supporting Epic's MyChart, Welcome, Telehealth, and Care Everywhere applications

+ Able to leads medium sized teams for medium duration projects (~up to 8 months)

+ Maintains project plans, task lists, issues list and status reports

+ Facilitates process and workflow discussions

+ Applies project planning and project management methodologies

+ Understands overall IT business functions and functions of our customers

+ Tracks issues and problems through to their completion

+ Assists with system testing and execution

+ Facilitates development of policies and procedures

+ Facilitates and prepares education materials

+ Provides on-site user support during implementations

+ Follows Change Management processes

+ Handles multiple assignments simultaneously

+ Learns and understands user department practices and procedures

+ Takes on-call for support at scheduled times


+ Leads medium sized teams (~up to 10 personnel) for medium duration projects (~up to 8 months) and/or system support and optimization

+ Maintains communication with all team members to ensure conformance with requirements of each project and user expectations.


+ Recognized leader within the IS department or special segment of the customer community.

+ Identifies issues and risks.

+ Advocates for best practice decision even if unpopular.

+ Enforces department policies.

Technical Skills

+ Is not only an expert in certain skills, but shows an awareness and knowledge within multiple business or technical areas.

Project Planning

+ Authors and executes project plans for medium sized projects.

+ Leads teams to complete accurate Statement of Work.

+ Manages risks.

+ Brings projects to closure within reasonable variances.

+ Uses resources effectively and efficiently

Communication and Influencing Skills

+ Authors and reviews policies and procedures, technical and/or support documentation.

+ Develops collaborative relationships with customer base.

+ Leads design and validation sessions todetermine system requirements and review development.


+ Develops content and conducts departmental sessions in area of expertise.

+ Assigns challenging tasks to team members.

+ Versatile learner and open to change. Coaches project team members.

Business Sense

+ Well versed in overall business functions.

+ Understands impact of change across the organization.

+ Accomplishes tasks through formal and informal channels.


+ Identifies and pursues opportunities for process improvement.


+ May develop budgets for sub-projects or smaller tasks.

+ Other duties as assigned.

**Position Qualifications Include** :


+ Minimum 5 years experience

+ Experience with the following Epic modules highly desirable: MyChart, Welcome, and Care Everywhere, certification optional

+ Bachelors degree or higher in computer science, information systems or health care related field

+ Implementation experience in a health care setting


+ Excellent interpersonal skills

+ Excellent oral and written communication skills with technical and clinical audiences

+ Excellent analytical skills

+ Independent and resourceful


+ Well versed in overall business functions

+ Command of common office tools (e.g. Microsoft Office suite)

+ Experience with MS Project

+ Experience with Epic's Clarity data model is desirable

**Company Highlights** **:**

+ Rush's new14-story hospitalis the cornerstone of the Rush Transformation, an ongoing effort to build new facilities, renovate existing buildings and adopt new technology.

+ Rush University Medical Center is a five time Magnet facility located in Chicago, IL

+ Leading academic medical center, acute care hospital w/ 676 licensed beds.

**Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.**