**Business Title:** Director, Sales Transformation
**Requisition Number:** 56800 - 31
**Area of Interest:**
Historically, the travel requirement for this position has ranged from 80-100%. The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities, and guidance from a number of infectious disease experts. For now, all KPMG business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. At some point in the future and with the safety of people as the critical factor, the travel requirement will likely increase, possibly to previous levels, but KPMG is committed to balancing client requirements with new delivery capabilities.
The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
KPMG is currently seeking a Director in Customer & Operations for our Consulting practice.
+ Sell and work across a matrix organization of capability and industry
+ Develop, execute, craft and lead the delivery of Sales Transformation solutions with a scope of services that includes diagnostics/business cases, channel strategy and alignment, sales strategy, sales model and Go-to-Market design, sales through service process optimization, sales force skill building and development, sales performance measurement & rewards, sales enablement, sales culture and sales data and analytics
+ Help organizations better understand current and target market purchasing patterns by building a multi-channel and digital and Go-to-Market model, executing more consistently throughout the customer lifecycle execute and perform better and more consistently in the field
+ Lead highly skilled client and KPMG work teams throughout the project lifecycle by leveraging our approaches in Sales Effectiveness and Transformation across B2B, B2B2C and B2C models across Financial Services, Healthcare and Life Sciences, Technology, Media, Telecommunication and Industrial Manufacturing industries
+ Participate in continual development and publication of thought leadership and service offerings across customer advisory businesses that has marketing, sales transformation, CX and customer analytics capabilities
+ Assist with proposal business development and sales activities and help in recruiting, training and nurturing top talent
+ A minimum of nine years of relevant top tier management consulting experience (including Big Four experience) related to sales transformation, sales force effectiveness, sales effectiveness, sales operations, revenue generation, across diverse industries
+ Bachelor's degree in a related field from a leading accredited college/university; MBA is preferred
+ Experience with Customer Buying Patterns, Channel Strategy/Alignment, Sales Model Design Strategy, Sales Force Talent/Skill Building, Sales Performance Management/Incentives, Sales Tools Enablement, Building High Performing Sales Cultures and Sales Analytics/Insights
+ Demonstrated ability to analyze and diagnose the strategy, people, process and technology root causes for client sales performance issues
+ Experience with large transformations that involve front office technology, specifically Microsoft CRM, Salesforce.com, Anaplan and Callidus Cloud although no requirement to hold personal certifications on platforms
+ Travel may be up to 80-100%
+ Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.