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Pool Guest Services Attendant- Full Time


La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

Job Description

Pool Attendants facilitate fun and enjoyment for our Resort Guests and Members. They work primarily outdoors in the sunshine alongside adults, families and children. Attendants are responsible for the safety and cleanliness of pool facilities, stocking needed supplies and fulfilling guest needs through anticipatory service.


+ Monitor the pool deck for safety, cleanliness and guest needs.

+ Greet guests, families and children with smiles and provide a warm welcome.

+ Empty towel bins, restock towels, pick up trash, empty trash, etc.

+ Re-stock supplies such as towels. Remove used supplies, constantly refreshing with new supplies.

+ Firmly enforce rules on the pool deck s and slides with an appropriate hospitality demeanor.

+ Assist food and beverage Associates and Lifeguards where needed. Help provide an extra set of eyes on F&B needs and safety.

+ Check-in guests to the pool areas.

+ Be an ambassador for the Resort. Offer your knowledge and assistance for Resort amenities and services.

+ Maintain the cleanliness in designated pool areas outdoor spaces such as; entrances, courtyards, walkways, pool facilities, etc.

+ Assure that all restrooms are maintained in a clean and sanitary condition.

+ Assure that all trash receptacles throughout the designated pool areas are promptly emptied and maintained.

+ Maintain cleaning supplies and inventory.

+ Report facility issues promptly to Office Coordinator, immediate supervisor or manager.

+ Follow safety procedures to include reporting of unsafe conditions or work practices to immediate supervisor or manager.

+ Adhere to all Standards of Conduct as outlined in the Associate Handbook.


+ Previous hotel, amusement park or recreation experience preferred.

+ Conversational English-speaking abilities required.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk. The employee is occasionally required to stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Pay Rate: $17.50/hr

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster ( and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

Job LocationsUS-CA-Carlsbad

Posted Date1 month ago(8/17/2023 7:45 PM)

Requisition ID 2023-96129

# of Openings 2

Category (Portal Searching) Recreation