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Sr Field Service Supervisor

The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future?

Supervise a Field Service Engineering team for the Honeywell organization. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will execute service agreements and small projects. Work with the sales organization to sell and renew service agreements. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers.

Key Responsibilities

+ Supervise team activities and performance

+ Collect and report performance metrics

+ Develop team and team members

+ Identify opportunities for process improvement

+ Assign and supervise project work

Travel

10-15%, State of Ohio

YOU MUST HAVE

+ Bachelor's degree, or equivalent.

+ 3+ years of experience in the Building Automation, Fire, Security or HVAC fields.

WE VALUE

+ Proven track record of managing direct reports.

+ Proven history of P&L reporting.

+ Management of service delivery and account management.

+ Advanced degree.

+ Excellent communication skills.

+ Demonstrated ability to influence at varying levels across the organization.

+ Demonstrated ability to operate independently.

+ Ability to use experience to appropriately apply the established standards.

+ Demonstrated ability to effectively manage a team.

+ Previous customer service experience.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Sr Field Service Supervisor

Full time
Brook Park, OH

Published on 05/26/2021

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