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Customer Firmware Engineer (-SK)

**Job Description**

This position is associated with the sale of Intel's NAND memory and storage business to SK hynix (You can read more about the transaction in the press release - https://newsroom.intel.com/wp-content/uploads/sites/11/2020/10/nand-memo...). The transaction will enhance the resources and potential of the business' storage solutions, including client and enterprise SSDs, in the rapidly growing NAND Flash space amid the era of big data.

This is an exciting time to be at Intel - come join our Data Center NAND Division as a Customer Firmware Engineer and work on one of the most advanced 3DNAND and SSD technology portfolios in the world. As the global leader in the semiconductor industry, Intel possesses many industry-leading SSD technologies including the most capable Quadruple Level Cell (QLC) NAND Flash products. As a Customer Firmware Engineer, you will be part of a world-class team that will transition to lead the SSD business at SK hynix.

This position aligns to Phase 1 of the transaction, which includes the 3DNAND enterprise and client SSD business. Phase 1 is expected to close in late 2021, subject to regulatory approvals and other customary conditions. At deal close, all employees aligned to this phase of the transaction will transition to SK hynix.

Intel is currently seeking Firmware and Embedded Software Design professionals to join a growing team working on next generation Solid State Disk (SSD) solutions within our Non-volatile Memory Solutions Group.

In this position you will join a fast paced team developing new, cutting-edge firmware for Intel Solid State Drives (SSD). You will utilize and grow your experience in embedded architecture, external interfaces, and product constraints, along with ability to develop architectures/features that meet these constraints while providing new value for the platform. You will use and gain experience in storage interface standards such as SATA, SAS, PCIe, and NVMe. The role also includes algorithm modeling, benchmarking, and implementation in firmware. The team utilizes the Agile development methodologies, therefore, you would be expected to work closely and communicate well with your team / organization.

**As a Customer Firmware Engineer, your responsibilities will include but are not be limited to:**

+ Analysis and firmware development for internal and external (customer) specifications

+ Perform failure analysis and debug customer issues

+ Cross multiple firmware disciplines to develop and grow across the entire SSD architecture

+ Working with project stakeholders turning product requirements into development and validation plans

+ Participate in and role model an Agile/Kanban development culture which emphasizes product quality, team accountability, and continuous improvement

+ Coordinate priorities and activities with other engineering stakeholders to accomplish committed milestones

+ Direct customer engagements providing on-site firmware customer support

+ Regular travel to partner Intel sites and customer locations targeted at up to 15%

**The candidate will demonstrate:**

+ Ability to listen, understand and respond professionally to partner questions and issues while building trust

+ Written and presentation skills

+ History of self-starting and effective multitasking, with strong influencing and leadership skills

Colorado Pay Transparency Law requires that Intel discloses the compensation for jobs which could be performed in Colorado. Intel anticipates that the annual base pay range for this role in Colorado is $95,360 - $143,140 In addition to base pay, regular Intel employees are eligible for an Annual Performance Bonus (“APB”) and Quarterly Profit Bonus (“QPB”). Payout of APB is subject to eligibility and other program conditions as well as the Company’s performance to its operational and financial goals. Payout of QPB connects Intel’s employees to the quarterly profits of the Company. Employees in eligible sales and marketing positions receive commission in lieu of APB but are eligible for QPB. Information about these bonus programs as well as the host of expansive stock, health, retirement and vacation benefits offered to Intel employees are available at https://www.intel.com/content/www/us/en/jobs/benefits.html Interns and Intel Contract Employees are not eligible for APB or QPB or for some employee benefits including, but not limited to, disability, life insurance, retirement, equity and certain leave programs.

**Qualifications**

Candidates must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Requirements listed below would be obtained through a combination of schoolwork/classes/research and/or relevant previous job and/or internship experiences.

**Education:**

+ The candidate must have a BS degree in Computer Engineering, Electrical Engineering or Computer Science or related field

**Minimum Qualifications:**

+ 3+ years of experience in software or firmware development in an embedded systems environment

+ 3+ years of experience developing, reviewing, documenting, and maintaining product source code in C/C++ 3+ years of experience analyzing and developing firmware per internal and external (customer) specifications

+ 3+ years of experience performing unit and system level testing including failure analysis and debug of product issues as part of development and validation phases

**Preferred Qualifications:**

+ Storage industry (SSDs or enterprise storage)

+ Embedded development techniques and hardware and firmware tools

+ Structured software development and practices, analytical problem solving, innovation and a mindset of continuous improvement

+ NVMe and other enterprise storage protocols and products

+ Software/firmware development process including workflow and continuous integration validation

+ Project planning, estimation, and risk management

+ Direct customer technical engagements

+ Customer requirements definition, clarification, and technical assessment

**Inside this Business Group**

Non-Volatile Solutions Memory Group: The Non-Volatile Memory Solutions Group is a worldwide organization that delivers NAND flash memory products for use in Solid State Drives (SSDs), portable memory storage devices, digital camera memory cards, and other devices. The group is responsible for NVM technology design and development, complete Solid State Drive (SSD) system hardware and firmware development, as well as wafer and SSD manufacturing.

**Posting Statement**

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Customer Firmware Engineer (-SK)

Full time
Boulder, CO

Published on 01/17/2021

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