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Director, Privacy Compliance Operations

**Intro:**

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

**Summary:**

The global privacy regulatory landscape is not static and the product and technical landscape at Facebook changes multiple times daily to continue to meet and exceed the needs of our 3 Billion plus users on our platform. The Director of Compliance Operations works at the center of privacy regulation, legal, business, product and engineering to put our user’s privacy at the center of everything we do.The Privacy Compliance team is part of Facebook’s Global Central Privacy program and establishes, diagnoses, improves and manages compliance for better user outcomes and operational effectiveness while providing visibility into compliance at every step along the way. The Privacy Compliance Operations team is responsible for creating, maintaining and improving our company-wide privacy compliance operations to improve the reliability and maturity of our privacy practices.We are looking for a talented seasoned leader who brings operational scale and deep privacy and compliance expertise to lead and develop an industry leading privacy program. Someone who shares our passion for tackling privacy complexities head-on, to help design and build continuous operational compliance practices at massive scale while representing our users and their privacy at the forefront of everything that we do.In this role, you will create and improve company-wide operational processes to establish, measure and improve privacy practices, compliance measures, execute testing and report on the state of compliance. This role will be a trusted partner to product, business, legal and engineering teams across the company to develop deep insights and drive improvements into the mechanics of how teams incorporate compliance and privacy-by-design into operations and product life cycles.

**Required Skills:**

1. Define, refine and scale company-wide Privacy Compliance operating processes (i.e. privacy control testing, issue management, change management, certification)

2. Design, implement and maintain scalable compliance operations with a well-documented roadmap, goals and objectives

3. Develop and improve testing procedures to measure and improve the effectiveness of privacy controls

4. Develop and manage KPIs to drive continuous improvement to compliance operating model

5. Develop long-term objectives of how we will evolve our privacy program operating model while delivering on immediate priorities

6. Build and lead a high performing team

7. Provide guidance to product, business and engineering teams on complying with the Privacy Program and its day-to-day objectives

8. Become a trusted partner working and influencing cross-functionally with leadership, engineer, product and business teams building a deep understanding of how their teams work, their needs and how privacy compliance can be operationalized into their teams

9. Evaluate, evolve and create program controls and protocols working with legal and privacy product teams

10. Anticipate bottlenecks, provide escalation management, and ensure user privacy is not compromised

**Minimum Qualifications:**

11. 10+ years of product operations, program management or IT experience

12. 10+ years experience delivering technical programs or products from inception to delivery across organizations

**Preferred Qualifications:**

13. Bachelor's or Master’s degree in a related discipline or equivalent practical experience

14. Experience designing, implementing and maintaining scalable compliance operations

15. Experience influencing stakeholders and engineers

16. Proven track record of delivering organizational transformational change

17. Design thinking process improvement experience leveraging creativity and structure to solve complex problems while putting the user first

18. Experience working in a technical environment

19. Cross-group collaboration experience

20. Experience in end-to-end lifecycle creation and management

21. Familiar with various privacy data protection legislation

**Industry:** Internet

**Equal Opportunity:** Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Director, Privacy Compliance Operations

Full time
Bismarck, ND

Published on 12/27/2021

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