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Americas Channel Support Account Manager

Americas Channel Support Account Manager

Austin,Texas,United States

Operations and Supply Chain

+ 3+ years of planning experience in Supply Chain, Sales Operations, or Retail industry required.

+ Excellent business communication and presentation skills. Additional language proficiencies are a plus.

+ Advanced level of Excel and data analysis skills

+ Ability to toggle between strategic and detail-orientated thinking.

+ Ability to influence across multi-functional teams and work in a matrixed environment.

+ Capacity to thrive in an environment where accountability without control is prevalent.

+ Enthusiasm for working through ambiguity.

+ Strong work ethics, perseverance and flexibility.


• Analyze the demand and backlog data in conjunction with customers on distribution flexibility, channel directions against inventory and sales data to drive POS in stock and maximize revenue /sell-thru • Ability to develop supply and demand forecast for selected products, reviewing supply/sell-in forecast and ensuring sufficient backlogs and credits to support the sell in forecast • Work with functional leaders to understand account business problems & processes and work towards solutions. Identify and drive account process improvement opportunities • Build and review weekly allocation plan and ensuring supply visibility plan is communicated to partners in a timely manner • Remain knowledgeable of Resellers’ performance requirements, product line and service offerings • Strengthen business relationships with our customers -- end-users, external partners, sales, and internal partners • Propose supply and availability for Apple's reseller partners • Drive and participate in New Product Introduction engagement with resellers • Drive optimal POS (point of sales) in-stock inventory

**Education & Experience**

Bachelor Degree in Supply Chain, Business, Engineering, Economics, Marketing, or relevant field required. MBA or Advanced degree preferred.

**Additional Requirements**

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Americas Channel Support Account Manager

Full time
Austin, TX

Published on 04/07/2021

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