Americas Channel Support Account Manager
Operations and Supply Chain
+ 3+ years of planning experience in Supply Chain, Sales Operations, or Retail industry required.
+ Excellent business communication and presentation skills. Additional language proficiencies are a plus.
+ Advanced level of Excel and data analysis skills
+ Ability to toggle between strategic and detail-orientated thinking.
+ Ability to influence across multi-functional teams and work in a matrixed environment.
+ Capacity to thrive in an environment where accountability without control is prevalent.
+ Enthusiasm for working through ambiguity.
+ Strong work ethics, perseverance and flexibility.
• Analyze the demand and backlog data in conjunction with customers on distribution flexibility, channel directions against inventory and sales data to drive POS in stock and maximize revenue /sell-thru • Ability to develop supply and demand forecast for selected products, reviewing supply/sell-in forecast and ensuring sufficient backlogs and credits to support the sell in forecast • Work with functional leaders to understand account business problems & processes and work towards solutions. Identify and drive account process improvement opportunities • Build and review weekly allocation plan and ensuring supply visibility plan is communicated to partners in a timely manner • Remain knowledgeable of Resellers’ performance requirements, product line and service offerings • Strengthen business relationships with our customers -- end-users, external partners, sales, and internal partners • Propose supply and availability for Apple's reseller partners • Drive and participate in New Product Introduction engagement with resellers • Drive optimal POS (point of sales) in-stock inventory
**Education & Experience**
Bachelor Degree in Supply Chain, Business, Engineering, Economics, Marketing, or relevant field required. MBA or Advanced degree preferred.
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