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Host Greeter | Blind Salamander

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Featuring a 180-degree panoramic view visible from either inside or from the spacious outdoor patio, this restaurant will offer fresh fish, and grass-fed meats with a welcoming bar and an open-design casual dining room sourcing only quality ingredients and highlighting simplicity in preparation.

Responsibilities

  • Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
  • Greet guests and members entering the restaurant with a pleasant smile and superior customer service in accordance with MOS standards.
  • Seat guests and members by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
  • Introduce and assign server to guests.
  • Thank every guest upon departure and invite them to return.
  • Control heavy volume at Restaurant entrance.
  • Section off any reservations and server section.
  • Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests.
  • Assist servers when needed.
  • Answer phone and record reservations. Handle all call-in orders.
  • Effectively communicate reservations to MOD and Chef.
  • Maintain knowledge of the resort property.
  • Inform the guests about daily and weekly specials.
  • Tend to and anticipate guests' needs.
  • Restock silverware.
  • Responsible for familiarization of the menu.
  • Perform and complete shift checklist.
  • Attend department meetings and other required company training.
  • Perform any other duties as assigned by the restaurant manager.



Qualifications

Qualifications:

  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
  • Prior customer service experience preferred.
  • Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
  • Must have and maintain current Texas Food Handlers and TABC certifications.
  • Must be able to multi task.
  • Must be able to work flexible shift including nights, weekends, and holidays
  • MICROS Experience preferred.

Physical Requirements:

  • Must be able to stand and walk for an extended period of time or for an entire shift.
  • Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Working Environment:

  • Interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
  • Exposure to various hazardous chemicals.
  • Exposure to food items and beverages.

Tools & Equipment:

  • MICROS computer, telephone, MICROS card



Host Greeter | Blind Salamander

Full time
Austin, TX

Published on 10/05/2019