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Host | Bob's Steak & Chop House

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

This position will ensure all guests are greeted and seated in a friendly and courteous manner.

Responsibilities

  • Greet guests when entering the restaurant with a pleasant smile and superior customer service
  • Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
  • Answer phone and record reservations for large parties
  • Control high volume outside of restaurant
  • Monitor dining rooms for seating availability, service, safety and well being of guests
  • Assist servers when needed
  • Thank every guest upon departure, invite them to return, and wish them a fond farewell



Qualifications

  • Minimum 1 year experience hosting in a high volume restaurant. Combinations of experience in customer service and food/beverage may be considered
  • Open Table knowledge preferred
  • Previous cash handling experience
  • Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items
  • Developed customer service skills with refined phone etiquette
  • Professional appearance, high energy and the ability to naturally engage with guests
  • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
  • Ability to work cohesively with co-workers both within and outside of your department
  • Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
  • Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting.
  • Stand or walk for an extended period or for an entire work shift.
  • Must be able to work a variety of shifts, including weekends and holidays



Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .