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Food & Beverage Training Manager

Overview

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

This position will implement trainings for the food and beverage departments to increase consistency and service standards.

Responsibilities

  • Develop and/or maintain service training manuals for all areas
  • Develop and/or maintain skills training program and rotation schedule
  • Work closely with leadership team on MOS audits and training
  • Logging these in the cooperate spreadsheet
  • Troubleshooting any challenging areas
  • Work closely with the leadership team to develop service and skills programs that are proactive. Develop training tool/schedule for analyzing service and satisfaction level for retraining.
  • Work with new hires and departmental trainers to assist in the "onboarding" of new colleagues
  • Develop service/skills based training to support the BOH team.
  • Has positive attitude, can motivate and train
  • Is knowledgeable of the food and beverage division (outlets, banquets, culinary, stewarding). Prior food and beverage division operation experience is a must.
  • Possess the ability to research, develop and present training content to associates.
  • Has solid knowledge of Omni Culture
  • Can effectively coordinate details with the other departments in regards to the food and beverage division.



Qualifications

  • Must be able to work in a fast paced environment
  • 4 year food and beverage experience required
  • Prior serving and cash handling experience preferred
  • Must be able to multi task Must be able to stand and walk for an extended period of time or for an entire shift
  • Must be able to work flexible shifts including nights, weekends, and holiday
  • Must have strong food and beverage background and experience supervising or training

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Food & Beverage Training Manager

Full time
Austin, TX

Published on 10/05/2019