At KP Digital, we are shaping the future of healthcare. With our product and experience-first mindset, coupled with the right digital tools and platforms, we’re building a practice that is laser-focused on creating the best possible digital journey for our members, our care team, and any visitor who engages with KP’s Digital properties. From discovery to delivery, we pride ourselves on an end-to-end approach that is strategic, thoughtful, creative, and human-centered.
An individual contributor in product management, the Product manager is typically responsible for delivering incremental value by driving product changes and working closely with a team of developers, designers, and business partners. The Product Manager is generally responsible for delivering one product at a time of low to medium complexity. The Product Manager should have at least 1-3 years of experience in product management, contributing to and owning the product roadmap, overseeing product discovery, writing user stories, and prioritizing a backlog and thrives in a cross functional, agile environment. This position reports to a Sr. Manager or Director of Product.
The Product Management job function focuses on delivering meaningful products and customer experiences that reduce friction, improve health outcomes, drive business value, and increase efficiency. The Product Management function drives product vision, strategy, metrics, roadmaps, and prioritized backlogs in service of creating valuable customer experiences (e.g., member, broker, physician, clinician, etc.). Working in a product model, product management is at the center of where customer, business, product, design, analytics, and engineering meet. It also partners closely with other functions such as compliance/regulatory, IT, regions, strategy, sales, training, operations, and administration.
+ Serves as a facilitator not only within a squad but with various stakeholder groups within the organization.
+ Understands and helps coordinate inter-squad and external dependencies, as applicable.
+ Collaborates with operations teams and regions to support regional adoption; leads trainings to build readiness for Production Support and Operational Readiness teams.
+ Provides an end-to-end/holistic view of how specific business/clinical processes and internal system configurations impact that experience.
+ Minimum three (3) years relevant experience.
+ Bachelors Degree in related field. High School Diploma or General Education Development (GED) required.
License, Certification, Registration
+ Experience working with agile teams, including familiarity with scrum ceremonies and agile best practices.
+ Experience participating in user research activities, performing product discovery, and building a vision for short-term and long-term product strategy.
+ Excellent problem-solving, organizational, and analytical skills.
+ Experience with A/B testing, rapid prototyping, and other methods of product validation
+ Ability to influence stakeholder groups and peers of product vision and prioritization, leveraging a data-informed approach and customer/competitive insights.
+ Five (5) or more years of relevant work experience.
+ Experience working in the health care industry.
+ Certified Scrum Product Owner (CSPO) preferred.
+ Pragmatic Product School, or similar Product Management Certification preferred.
TITLE: Digital Product Manager (100% Remote - CA, WA, OR, CO, MD, VA, DC, GA, HI)
LOCATION: Atlanta, Georgia
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.