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Bellperson Overnight

Location

Atlanta Hotel at CNN Center

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.

Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.

Job Description

The Night Bellperson is responsible providing friendly and efficient service during the arrival and departure process for guests during the overnight hours, including greetings, parking and retrieval of vehicles, delivery and storage of luggage.

Responsibilities

Warmly greeting all guests.
Assisting guests with luggage.
Completing parking forms to include physical vehicle inspection. Parking guest's vehicles in a safe manner.
Retrieval of vehicles in an urgent manner.
In-room deliveries of amenities.
Must have complete knowledge of service time, menu, and specials.
Prepare, deliver and service orders.
Always inquire if additional service is needed.
Responsible for each check.
Responsible for pick-up tables and trays.
Responsible for set-up, delivery and presentation of VIP amenity.
Responsible for hospitality set-up.
Must consult with supervisor on any food pick-up difficulty.
Complete all side duties as assigned.
Must minimize breakage.
Attend all designated staff meetings and training sessions.
Responsible for select guest pick up, and drop off (if needed), and setup.
Delivery of newspapers and express check-out folios to guestrooms.
Staging cars for departures.
Keeping guest's keys secure at all items.
Ample knowledge of property layout, activities, outlets and hours of operation.

Qualifications

High School graduate or equivalent; Two years of college education preferred
Valid drivers' license and clean driving record; ability to learn to drive manual vehicles.
Experience in the hospitality industry preferred.
Excellent oral and communication skills; excellent customer service skills.
Willingness to work flexible schedule including mornings, nights, holidays and weekends; comfortable standing for long periods of time and working in all types of weather conditions.