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Data Management Technician

PLI is the largest Hospitality, Gift and Loyalty Card manufacturer on the planet. But we know size without stature is meaningless. Being the biggest is the purposeful result of our determined drive to be the best. Dedicated to our customers' success. Invested in our employees' goals and achievements. We work hard. We play hard. We nurture our own and give back to our communities. We don't just manufacture an impressive variety of card products. We deliver solutions in card form.
Data Management Technician

We are searching for an experienced Data Management Technician at our Asheville, NC facility.

Primary Duties and Responsibilities:

Duties include monitoring and maintaining integrity and accuracy of data, ensuring that it meets defined specifications set forth by the individual jobs. Maintain customer/internal personalization databases to ensure their integrity and availability. Perform job accuracy checks, identifying job problems early on and ensuring that job orders are reviewed and/or revised in a very timely manner so that customer approval and production may be completed according to schedule and work with different computer systems to process large amounts of data.

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

  • Review all personalization and variable data jobs, collaborating with pre-press department, sales, MFG, and Planning & Scheduling team for accuracy and completeness of job notes in order to validate newly created proofs
  • Resolve discrepancies, errors and potential production problems before the final proof goes to the customer, checking that the data for the last job is not being duplicated by a new one
  • Ability to fully understand all processes of PLI's card production process as it will be essential in the top level stages of Data Management staging every personalization job for the production floor from data manipulation through final labeling and shipment phases
  • Take in-house and existing data from customers and format it for the various PLI printing systems which involve extensive use of commercial and in-house software applications to re-format and verify data files while following procedures for every job ensuring 100% accuracy
  • Validate all in-bound data against job notes, personalization specifications, card manufacturing specifications, customer requirements and other systems where the data is needed and will be used
  • Maintain all databases for customers that require PLI to hold and store account numbers, in excess of currently issued runs, for future jobs
  • Provide methods, procedures and documentation to show availability of stored data
  • Generate data, when not provided by customer, in-house using commercial software and/or PLI internal programs to be formatted for the printing system it will be produced on
  • Provide labeling support in anticipation of custom packaging to shipping needs
  • Take on additional tasks and continue to learn all department functions in order to perform upper level tasks and procedures, aiding in the continued growth of the department and company
  • Provide support to the Sales Department in areas involving data management and general technical questions/assistance
  • Utilize available assets to further skill sets in line with the IT and Data Management departments
  • Supervise and coordinate activities of personnel in the personalization and affixing departments
  • Safely perform physical demands as indicated below
  • Perform these and other duties as assigned by supervisor or other appropriate management personnel
  • Work mandatory overtime as needed to meet customers' needs

Qualifications:

  • Minimum of 3 years previous experience in database, computer, or prepress roles

Education:

  • 4 year degree or higher in a computer related, math or business program preferred or equivalent of four years related experience

Knowledge, Skills, Abilities:

  • Expert abilities with Excel data files (version 2010)
  • Familiar with Data Base software (Access, SQL, etc.)
  • Above average math skills
  • Ability to multi-task
  • Strong interpersonal and communication skills, verbal and written
  • Strong organization skills
  • Strong to excellent computer skills

Physical Requirements and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, the employee is regularly required to:

  • Sit, speak, hear and comprehend
  • Stand; walk; use hands to finger, handle or feel; and reach with hands and arms on a daily basis
  • Lift up to 10 pounds on a regular basis

Specific vision abilities required by this job include the ability to adjust focus and see colors with acuity

While performing the duties of this job, the employee is primarily in an indoor setting, but may be exposed to:

  • Variable temperature conditions indoor and outside (occasionally extreme heat or extreme cold)
  • Moving mechanical parts, toxic or caustic chemicals, and dust and/or mite hazards
  • Moderate noise environment



Non-Exempt Hourly - Regular Full Time
Hourly Wage

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.