Bistro Dining Host
Part-time, Seasonal, and PRN Positions available
11:00 am – 7:00 pm
4:00 pm – 8:00 pm
Varies days of the week with Weekend rotation
Come join our Dining Team & take advantage of a steady income every 2 weeks. No late nights.
Great working conditions, work with residents & staff that have had both vaccines. Uniforms furnished.
We also offer a generous benefits package including; Vision, 403b, Scholarship Program, Plus, other great benefits!
Greet Residents; assign tables and be service orientated with an outgoing personality, sunny disposition with previous restaurant experience helpful.
HOST POSITION SUMMARY:
•Enthusiastically greet residents, by name when possible, upon entering the Bistro or Canons Corner.
•Provide authentic hospitality to all residents regardless of where they dine.
•Make the residents ‘good byes’ as memorable as possible.
•Perform a variety of services in all dining areas including waiting Check in residents by either their FOB magnetic keys or by last name look up in POS.
•Daily reconciliation of sales report vs sales chits, annotating any discrepancies for void or alteration.
•Take reservations when needed for Canterbury Fine Dining or Holiday meal periods.
•Assign table reservations as per Holiday lists to ensure smooth flow of resident dining.
•Assigned tables, taking orders, setting and busing tables.
•Establish and maintaining the highest quality level of service as defined by Dining Department protocols, SOP’s,
Hospitality FANATICS training and Successful Sales Techniques:
•Assure that all shift duties are thoroughly completed before the close of each shift period
•Setup and clean-up of host station as assigned
•Maintain cleanliness and proper arrangement of entryway.
•Understand before each meal period - every menu item and special, well enough to answer diners’ questions
•Adhere to all sanitation and food handling protocols
•Adhere to all safety policies & procedures of Deerfield Retirement Community and regulatory authorities.
•Maintain confidentiality of all pertinent resident information to assure residents’ rights and employee confidentiality are protected
•Assure that all dining services protocols and procedures are followed in accordance with established policies
•Maintain proper personal appearance and hygiene according to established procedures
•Attend and participate in in-service training (IST) programs
•Report of all hazardous conditions or equipment
•Report of all accidents / incidents
•Prepare routine set-up of dining room for next day and/or special holidays
•Attend meetings as necessary
•Perform other duties as deemed necessary and appropriate, or as may be directed
HOST PHYSICAL ENVIRONMENT/WORKING CONDITIONS:
•Walks, stands, bends, stoops, reaches and lifts most of the day.
•Must be able to tolerate a noisy, hot, humid environment, as well as cold temperatures from refrigerators and freezers.
•Must be able to lift 50 pounds and push food carts weighing up to 100 lbs.
•Is subject to frequent interruptions.
•Exposure to detergents & chemicals used in cleaning.
•Must function independently, have flexibility, personal integrity, and the ability to work with residents, personnel, support agencies, and outside agencies.
•Works beyond duty hours, on weekends, and in other positions temporarily, when necessary.
HOST EDUCATION and EXPERIENCE:
•Must possess or be working towards a High School Diploma or equivalent.
•Must be able to read, write, speak, and understand the English language.
Host Knowledge, Skills and Abilities:
•Must possess basic mathematical skills.
•Good communication skills; must be able to demonstrate effective reading, writing, speaking and analytical skills.
•Must be able to work overtime, holidays, weekends as assigned
•Must be able to interface with people at all levels and with residents in a positive and professional manner
HOST SPECIFIC REQUIREMENTS:
•Must possess the ability to work harmoniously with other personnel.
•Must possess the ability to deal tactfully with residents, family members, visitors, and the general public.
•Must maintain the care of POS equipment, appearance of the host station and Bistro entry way and minimize the waste of supplies.
•Checking menu for accuracy with production prior to meal services
•Completing all work assignments prior to end of shift, inclusive of cleaning work areas
HOST REPORTING RELATIONSHIPS:
Supervision Received: Reports directly to the Dining Room Catering Manager/Senior Leads/Lead Server
HOST TOOLS AND EQUIPMENT USED:
•General Computer Skills