Server Administrator

POSITION SUMMARY

The Server Administrator, under the supervision of the Director of Information Technology is responsible for providing a wide range of technical services including, but not limited to, relatively complex arrays of hardware, operating systems, applications software, etc., that form the foundation of servers and their toolsets used. The Server Administrator stays abreast of information technology developments, provides opinions on emerging technologies, and aids in practically adopting technology and incorporating it into existing systems and procedures.

This position requires the ability to implement and monitor all activities that relate to the organization’s server environment. Oversees or resolves systems implementation and integration issues. Provide back up as needed to the Server Analyst.

ESSENTIAL JOB FUNCTIONS

Maintains confidentiality at all times and complies with HIPAA and security compliance guidelines at all times.

Research, recommend, deploy and maintain IT server solutions.

Monitor and maintain a secure environment.

Manage backup and restore process.

Support vendor applications systems in server environment.

Take ownership of user problems and be proactive when dealing with user issues.

Respond efficiently to inquiries external/internal and effectively resolve any hardware and/or software problems.

Maintain a log of software and hardware problems detected.

Allocate complex calls to appropriate IT Support member and/or partners.

Participate and assist in implementing the Knowledge Management Process.

Assist Server Analyst to resolve escalated customer and vendor issues.

Provide backup support to Server Analyst.

Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects

with minimal supervision.

Maintain a high level of employee morale within the team.

Disaster recovery planning and testing.

Maintain and enhance cooperative interdepartmental and vendor relationships and communications.

Provide support for data center operations.

Attends and participates in meetings, committees, and training sessions as directed by Director of Information

Technology.

Participates in the analysis of Information Technology options to meet research and educational needs as it relates

to server technology.

Ability to work a flexible schedule and second tier on call.

Perform additional duties as assigned.

TRAINING/EXPERIENCE

Good communication skills, both written and verbal.

At least 3 years of experience as a Server Administrator.

Healthcare experience preferred.

Must have the ability to speak, interpret and follow verbal and written instructions in English.

Design, installation and ongoing maintenance of Microsoft-based networks, including:

o Windows Active Directory

o DNS, DHCP, GPO

o Server Migrations and Upgrades

o Back-up and Disaster Recovery

o Exchange 2010/2016 (or the most current version)

o Exchange support and disaster recovery

o Exchange migration experience

o Windows OS

o Linux OS

o Office Suite

o Strong active directory, group policy, and exchange skills

o Proficient with Microsoft server applications

VMware Sphere

Experience with SAN and virtualization.

Cloud and / or hosted solutions experience.

Keep up to date on the latest technologies and certificates.

EDUCATION/CERTIFICATION/LICENSE

Advanced degree or equivalent in Information Discipline, MCSE, or related IT Experience.

AHMC provides management services to AHMC Anaheim Regional Medical Center with 223 beds, Garfield Medical Center with 211 beds, Greater El Monte Community Hospital with 115 beds, Monterey Park Hospital with 102 beds, San Gabriel Valley Medical Center with 273 beds, and Whittier Hospital Medical Center with 172 beds. The facilities are Medicare and Medi-Cal certified and accredited by the Joint Commission on Accreditation of Healthcare Organizations. The hospitals provide healthcare services reimbursed by Medicare, Medi-Cal, traditional insurance plans, PPO, HMO and under capitated arrangements.

iCIMS Assigned Requisition ID: req19835

Facility Name: Corporate Office

Shift: Days

External Company Name: AHMC Healthcare

Street: 1000 Fremont Ave