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TSS ServiceNow Senior Advisor

**Type of Requisition:** Regular

**Clearance Level Must Be Able to Obtain:** Secret

**Public Trust/Other Required:** Other

**Job Family:** Software Development

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT Technology Shared Services (TSS) is your place! You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter.

GDIT is seeking a **ServiceNow Senior Advisor** for the **FDIC ServiceNow Platform Services** program. Successful candidate must possess and be able to demonstrate technical skills and have an attitude for success, dedication, and commitment.

**In this role, a typical day will include the responsibilities below:**

+ Develop, maintain, and enhance applications on the ServiceNow ITSM platform

+ Implement configuration/customization of the ServiceNow application and facilitate the rollout of new modules and configure Application UI and workflow

+ Provide ServiceNow architecture advisory support services including but not limited to architectural design reviews, code, roadmap design and prioritization, platform expertise, expert program/project guidance and optimization planning

+ Complete internal system audits and actively monitor license utilization (ServiceNow applications as well as third-party add-ons

+ ServiceNow Certified Implementation Specialist with multiple ServiceNow implementations / staff positions in the ServiceNow Implementer role across the full spectrum of capabilities, including, but not limited to domain separation, integrations with other systems, continuous integration continuous deployment, multi-team parallel capability deployments, and management of platform technical debt

+ ServiceNow platform deployments and upgrades

+ Maintaining required information security controls for the platform

+ Leading platform design sessions, performing design reviews, familiarity with architect frameworks, and publishing platform standards and design models

+ Common services data model and ServiceNow data models, applying data governance strategy and considerations to maximize reuse of common data elements and to maintain high data quality

+ ServiceNow product development lifecycle processes

**Required Skills:**

+ BS in Computer Science or Information Systems related discipline or equivalent experience

+ 10+ years of relevant experience

+ Demonstrated experience in delivering high value solutions from your customer’s perspective with a minimum of five (5) years of direct experience with ServiceNow platform strategy, design, and operational execution

+ 2+ years prior experience within the last 4 years implementing and deploying applications within the core suite of ITSM applications (Incident, Problem, Change, Knowledge, CMDB), to include reports. This must include development experience with the ServiceNow APIs and using them to create or modify applications

+ ServiceNow Certified System Administrator certification

+ ServiceNow Certified Application Developer certification

+ Multiple ServiceNow implementations across domains (e.g., ITOM, ITBM) in the ServiceNow Administrator role

+ US Citizenship per contract requirement

+ Must have clean financial background

+ Flexibility to support issues or planned activities after hours, weekends and holidays as needed


Opportunity Owned


+ 401K with company match

+ Customizable health benefits packages

+ Internal mobility team dedicated to helping you own your career

+ Challenging work that makes a real impact on the world around you

+ Full-flex work week

COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

TSS ServiceNow Senior Advisor

Full time
Albany, GA

Published on 06/24/2022

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