Billing Account Coordinator - Hospice - Orlando

  • Adventist Health System
  • Altamonte Springs, FL, USA
  • Jun 29, 2017

Job Description

If you want to be a part of a place that provides nothing less than extraordinary compassionate care, then Adventist Health System is the place for you!

We are currently seeking qualified candidates for a Billing Account Coordinator position that will be based in our Home Care department. This position is based in Orlando, FL.

This position has the opportunity to be responsible for timely billing whether by paper or electronically of all claims on the appropriate claim format, the collection of all appropriate cash, processing of adjustments, appropriate notes and processing accounts for collections following departmental processes. This position is also responsible for obtaining accurate and timely eligibility and benefits information from the payer, along with initial authorization of services according to the agencies request. Clear communication verbally and in writing is required to address payment issues. Research of overpayments and refunds should be addressed timely.

Specific job duties include:
  • Works the required hours per week, performs work responsibilities during work hours. Notifies supervisor when there is available time and uses that time to assist others on the home care team.
  • Demonstrates general understanding of the department's services and follows: Guidelines for Employees (handbook), Points of Integrity as outlined in the CompassPoint program, Home Care Policies and Procedures, practices SHARE values, follows billing manual procedures.
  • Supports AHS Mission and Values in business contacts and makes a concerted effort to relate to all customers in a respectful manner, providing positive customer service with each contact. Represents the department and company positively in appearance, conduct and demeanor.
  • Demonstrates flexibility in responding to priorities and organizational change.
  • Demonstrates the ability to work under pressure and follow through on assignments despite setbacks.
  • Establishes effective relationships with internal and external customers
  • Maintains courtesy and diplomacy with internal and external customers.
  • Expresses ideas clearly, concisely and effectively both orally and in writing.
  • Safeguards confidential information
  • Attempts non-routine jobs and tasks.

Experience Requirements:
  • One year certificate from college or technical school; or 6 - 12 months related experience and/or training; or equivalent combination of education and experience.

Education Requirements:
  • High school diploma or equivalent, required
  • Bachelor's degree, preferred

Software Requirements:
  • Internet
  • Intranet
  • Microsoft Excel
  • Microsoft Outlook
  • Windows
  • Microsoft Word

  • Language: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively verbally and in writing. Ability to speak effectively before groups of customers or employees of organization.
  • Math Ability: Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply concepts of basic debits and credits or charges and payments.
  • Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

If this position sounds like a great match for your skills set and experience, please apply online now!