Lobby Attendant PM

  • Omni Hotels
  • Austin, TX, USA
  • Aug 15, 2019
General Labor Hospitality / Restaurant / Food Service

Job Description


Austin Hotel at Southpark

Just moments away from the excitement of downtown Austin, the State Capitol and the 6th Street Entertainment District; the Omni Austin Hotel at Southpark is an exciting place to work. With a premier location in the heart of a world-renowned city, the Omni Southpark is at the center of it all.

Omni Southpark's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Southpark may be your perfect match.

Job Description

The responsibity of the PM Lobby Attendant is to service and maintain the cleanliness of all public areas including public an associate restrooms, lobbies and executive offices in accordance with Omni Standards.


  • To ensure that the hotel lobbies are serviced throughout the evening
  • To service all the men's and ladies' public and associate restrooms and locker rooms
  • Respond to all guests requests efficiently and in an appropriate manner
  • Service executive offices
  • Ensures that the hotel pool house and fitness center are serviced throughout the day
  • Assist with steaming and pressing of guest laundry
  • Service lobby and lower lobby pre-function space
  • Keep lobby balconies neat and clean at all times
  • Ensure main guest entrance and Onion Creek Grille entrance are neat and clean at all times
  • Ensure all floral arrangements and plants are neat with no debris in the planters
  • Ensure all ash urns throughout property are neat and clean at all times
  • Ensure water fountain is maintained neat and clean at all times
  • Service guest and associate elevators
  • Complete any special projects that might be assigned
  • Report any maintenance issues or any concerns
  • Perform any other tasks assigned by management


  • Able to maintain a 4-diamond level of service
  • Able to work with Management on special projects
  • Able to work in a fast paced environment
  • Maintain a professional business appearance, attitude, and performance
  • Must be able to work a variety of shifts, including weekends and holidays
  • Must be able to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
  • Must be able to effectively communicate with guests, associates and management
  • Must be able to stand or walk for an extended period or for an entire work shift
  • Hotel housekeeping experience preferred
  • Walk, stand, climb, bend, reach over-head, squat and kneel for long periods at a time, as the position requires constant motion
  • Workig conditions may include exterior of hotel with possible exposure to differentiating weather patterns, and potential exposure to hazardous cleaning chemicals
  • May be required to work 7-10 days consecutively as defined by the needs of the hotel
  • Must live within 50 miles of the hotel
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .