Location Grove Park Inn
The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.
This position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld.
- Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers.
- Efficiently and properly perform all service standards.
- Attend to all needs of the guests during functions and function related duties.
- Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
- Assist in the upkeep and organization of all liquor liability laws.
- Must be familiar with and adhere to all liquor liability laws.
- Must attend all designated pre-meal meetings.
- Must follow all details as described on Banquet Event Orders (BEO's).
- Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
- Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays.
- Must be able to lift up to 50lbs and stand for the duration of a full-shift.
- TIPS Certification preferred.
- Previous serving experience in a four-star/four-diamond hotel or resort.
- Ability to satisfactorily communicate with guests, management and co-workers to their understanding.