In Room Dining Server (PM)

  • Omni Hotels
  • New Orleans, LA, USA
  • Dec 05, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

Royal Orleans Hotel

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Job Description

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service. The candidate will prepare, deliver and serve orders for Room Service, following appropriate tray setups for meals, coffee, amenities, etc.

Responsibilities

  • Complete knowledge of service time, menu and specials
  • Prepare, deliver and serve orders using Moments of Service
  • Inquire if additional service is needed
  • Responsible for each check
  • Pick up trays and tables
  • Responsible for set-up, delivery and presentation of amenities
  • Must consult with supervisor on any food pick up difficulty
  • Attend all designated staff meetings and training sessions
  • Complete any tasks and side duties assigned by manager
  • Responsible for maintenance and cleanliness of room service areas
  • Aid guests in locating other areas of the hotel (walk them to the destination if possible)
  • Adhere to cash handling standards
  • Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications


Qualifications

  • Must have at least 6 months of previous serving experience in fine dining or hotel, with room service experience preferred
  • Must be able to work all shifts with open availability, including PM, overnight, weekends and holidays
  • Must have a current Louisiana Vendor's Permit
  • Good communication skills both written and verba
  • Enthusiastic and friendly with a positive attitude

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

End of Job Description

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