Program Leader - Shiloh Recreation Center

  • City of Asheville
  • Asheville, NC, USA
  • Dec 04, 2018
Government

Job Description

Summary The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity.
The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices.  All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status.

We invite you to apply to join our team as a part-time Program Leader within the Parks and Recreation Department, Shiloh Recreation Center. 
This position is mainly Monday-Friday 2pm - 8pm, with occasional weekend and morning hours as needed. If you are creative and love working with youth and adults this position may be a great fit. This person will be responsible for helping develop strong relationships within the department, the Shiloh community and the citizens of Asheville.  
 As a Program Leader you will need to have great time management skills as you will be responsible for planning and scheduling activities and special events. This requires creativity and initiative to propose and implement new programs. We are looking for a self-starter that is open to working with diverse populations. You will assist with the Afterschool Program, the Council on Aging, and other diverse populations. . Patience and great communication skills are needed to communicate with parents, participants, staff and the general public. Also preferred is  knowledge of de-escalation methods and creative discipline.
 Asheville Parks and Recreation believes in cross-training staff, so this position will rotate to other centers to learn all aspects of Recreation.  This position will be expected to perform administrative duties such as preparing and maintaining accurate records for program attendance, time worked, work requests, and filling out other forms.  Those with recreation and/or childcare experience are encouraged to apply. This is also a great opportunity for recent graduates looking to start a career in Parks & Recreation.
Work Schedule: Monday - Friday, 30 hours per week but hours may vary

Essential Duties & Responsibilities Essential Competencies & Duties for this Position:
Customer Service
  • Excellent customer service skills.
  • Providing information to the public on recreation programs.
  • Assisting customers by helping with program registration and processing fees.
Communication
  • Excellent communication skills.
  • Knowledge and ability to de-escalate tense situations.
  • Ability to communicate effectively in spoken and written form.
  • Ability to research program documents and narrative materials, and develop reports from information gathered.
  • Ability to develop and maintain effective working relationships as required by work assignments.
Creativity
  • Ability to think creatively for work practices, programs and policies.
  • Ability to devise, implement, and recommend improvements to new or existing programs or events.
Initiative
  • Ability to bring resources together to resolve a problem or provide a solution.
  • Ability to identify barriers to success and offer suggestions for how to remove or improve the issue.
Time Management/Organization
  • Planning and scheduling activities, special events, and field trips.
  • Prepares facilities for activities by opening and closing facility, unlocking doors/gates and windows and turning lights on and off.
  • Helps to maintain cleanliness of facility, bulletin boards, plantings and decorations in order to keep facility running to standard.
  • Attends regular staff meetings to discuss new programs and issues, makes recommendations for solutions.
  • Ability to work independently with limited supervision.
Leadership
  • Act as role model in the community and to youth participants.
  • Supervises youth and adult participants in outdoor activities, plans and participates in activities and teaches classes.
  • Acts in the absence of the supervisor.
  • Ability to analyze and interpret policy and procedural guidelines and to apply this understanding to tasks.
Focus on Equity & Inclusion
  • Assist youth with homework during the Afterschool Program.
  • Work with Senior population and the Council on Aging.
  • Provides organization and administrative assistance in providing a diverse collection of recreation programs to underserved communities.
  • Ability to analyze situations to pinpoint problems and assist with solving problems or identifying sources of obstacles.

Education & Experience Education & Experience:
  • High school diploma or equivalency
  • Experience in recreation programming or management (preferred)
  • Must have ability to learn Park & Recreation software for registration
Licensing and Certifications:
  • Must have a valid Driver's license or ability to obtain one within the first six months as this position must be able to drive for field trips if needed

Knowledge, Skills, Abilities and Working Conditions Knowledge:
  • General knowledge of learned procedures, practices, routines to deal effectively with routine work.
Skills & Abilities:
  • Ability to read, summarize and/or compare general workplace data and graphics, such as flow charts, maps, tables, etc.
  • Ability to conduct research of existing, internal policies and procedures
  • Ability to share research findings with a direct supervisor or co-workers.
  • Ability to think creatively for work practices, programs and policies.
  • Ability to communicate effectively in spoken and written form.
  • Ability to research program documents and narrative materials, and develop reports from information gathered.
  • Ability to analyze situations to pinpoint problems and assist with solving problems or identifying sources of obstacles.
  • Ability to develop and maintain effective working relationships as required by work assignments.
  • Ability to work independently with limited supervision.
  • Ability to analyze and interpret policy and procedural guidelines and to apply this understanding to tasks.
  • Ability to bring resources together to resolve a problem or provide a solution.