Customer Service

  • Express Employment Professionals
  • Swannanoa, NC 28778, USA
  • Dec 04, 2018
Business Services

Job Description


Salary: $12-$16/hr DOE

Our client a growing business in Swannanoa is looking for a skilled problem solver to join their team as a customer service representative. If you are enthusiastic, a problem solver and love customer interaction this is the perfect position for you.

Desired Skills:
  • Strong customer service background
  • Accurate data entry skills with strong attention to detail
  • Demonstration of excellent interpersonal communication and administrative skills in a fast-paced environment
  • Basic multiline phone skills
  • Manufacturing experience or the understanding of manufacturing practices is a plus

Responsibilities:
  • Accurate customer order entry
  • Answering phones
  • Answer e-mails in a timely manner
  • Basic understanding of company policies regarding pricing, return authorizations, and warranty claims.
  • Able to learn and understand company product line to give technical assistance as needed-Training will be provided
  • Maintains appropriate files according to sound service and business practice
  • Willing to accept new challenges as assigned
  • Strong work ethic

Monday-Friday 8am-5pm $12-$16/hr with full benefits once hired. Must pass a background check.

Express Office: Asheville

1979 Hendersonville Road

Suite B

Asheville, NC 28803