Host/Hostess | Ostra

  • Omni Hotels
  • San Antonio, TX, USA
  • Dec 01, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

Mokara Hotel and Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Job Description

To greet and seat guests according to Omni Hotels service standards. Promote the hotel services to hotel and local guests enthusiastically.

Responsibilities

  • Greet guests when entering the restaurant with a pleasant smile and superior customer service
  • Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
  • Answer phone and record reservations in accordance to MOS standards
  • Control high volume outside of restaurant
  • Monitor dining rooms for seating availability, service, safety and well being of guests
  • Assist servers when needed
  • Thank every guest upon departure, invite them to return, and wish them a fond farewell
  • Assist service operations
  • Must have full familiarity with menus


Qualifications

  • Be committed to providing exceptional customer service
  • Must have strong verbal and written communication skill
  • Prior host experience preferred
  • Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
  • Flexible Scheduling to include nights, weekends, and holidays
  • Must have alcohol training certification (TABC) and food handlers training certification
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .