Bar Supervisor | Seaglass Lobby Lounge - Full Time

  • Omni Hotels
  • Amelia Island, Florida 32034, USA
  • Nov 28, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

Amelia Island Plantation Resort

At Omni Amelia Island Plantation Resort guests can explore 3.5 miles of pristine beach and scenic marshlands whileenjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island Plantation associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Plantation Resort may be your perfect match.

Job Description

To ensure proper training and supervision of all associates, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Responsibilities

  • Have full knowledge of all menus and beverage menus
  • Have full knowledge of responsible alcohol service
  • Proper setup and breakdown of area and service station
  • Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone
  • Provide cocktail service throughout Seaglass
  • Multi-task several guests and duties at once, maintaining the highest levels of service
  • Take food and beverage orders from guests
  • Enter in orders to the computer ensuring accuracy and timeliness
  • Manage walk-up and seated guests appropriately
  • Prepare beverages for servers from printed tickets
  • Follow service standards and best practices at all times
  • Demonstrate excellent teamwork with internal associates
  • Responsible for assigned shift, assisting in overall management
  • Demonstrate excellent teamwork with associates
  • Must have excellent math skills
  • Demonstrate full working knowledge of POS system
  • Maintain a clean and safe work environment
  • Be pleasant, smile, and greet all guests, using guest names when obtained
  • Assist in overall supervision of the department
  • Check staff punctuality
  • Must have sense of urgency throughout entire shift
  • Handle guest comments and complaints
  • Stay on the floor during operating hours
  • Communicate with guests and receive feedback
  • Observe, teach, and correct associates' service
  • Maintain condition of Seaglass
  • Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS
  • Perform any other duties assigned by Management/Chef


Qualifications

  • Prevous Supervisor experience preferred
  • Must have bartending experience
  • Must be knowledgeabl of wines, beer and liquor
  • Must have state issued Manager/Supervisor's Food Handler's Certification
  • TIPs Certification
  • Able to stand for extended periods of time
  • Able to work long hours/shifts
  • Able to read and write English proficiently
  • Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally
  • Able to walk, sit, stand, squat, reach, and lean in the course of daily business
  • Able to carry and balance oval and cocktail trays
  • Able to push purchasing carts for a distance
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .