Conference Concierge

  • Omni Hotels
  • Carlsbad, CA, USA
  • Nov 20, 2018
Hospitality / Restaurant / Food Service

Job Description


La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

Job Description

Work directly with the client / group contact as an extension to the Conference service team.


  1. Check Daily, BEOs and Daily Event list and verify changes
  2. Meet daily with group contact / client and attend to their needs
  3. Serve as liaison between clients and all La Costa departments to ensure a successful program.
  4. Handle any unexpected need by the client in a timely manner.
  5. Communicate any and all changes made by client to proper departments, Including Conference Managers.
  6. Coordinate deliveries from the mail room in an expeditious and timely manner
  7. Check ALL rooms and insure that all signage is correct and in appropriate locations .
  8. Double check BEO for proper room set up, AV set up, IT / Telecommunication set up and call appropriate department to make corrections as needed.
  9. Ensure proper equipment is in good working order (I.E., phones, AV equipment, IT equipment
  10. Walk property and notify Banquet Manager, Housekeeping and facilities of issues of cleanliness and safety. .


  • High School Diploma or general Education degree.
  • Experience in a 4 or 5 diamond hotel is highly preferred.
  • Good verbal communication skills, word processor/computer skills experience.
  • Must be able to work weekends and holidays.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .