Job Summary: Coordinates and schedules multidisciplinary patient appointments for 27 clinical departments within the hospital system, including Surgical Services. Maintains a close working relationship with physician offices and hospital clinical team leaders and directors to accomplish the desired end results according to established procedures. Evaluates clinical information obtained to determine the correct procedure(s) and ensures instruments and equipment are properly documented. Accordingly, disseminates the appropriate preps and instructions according to scheduled procedures. Based on external hospital regulatory agency guidelines, uses ICD-9 and CPT codes to determine medical necessity.
Required Education: High school diploma or GED
Preferred Education: Completion of courses in medical terminology and basic anatomy.
Required License: None
Preferred License: None
Required Experience: Two years in a medical setting with strong emphasis on using and spelling medical terms. Must have strong computer skills with ability to type with moderate speed and maintain accuracy. Must possess excellent customer service and phone skills.
Preferred Experience: Two years in a hospital or medical office scheduling clinical procedures using scheduling software. Course in medical terminology.