Bellperson

  • Omni Hotels
  • San Francisco, CA, USA
  • Nov 10, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

San Francisco Hotel

Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike.

The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for.

Job Description

The Bell team is responsible for providing a five-star welcome and departure experience to each guest, as well as assisting with any needs throughout the guest's stay. They make the first impression upon our guests by extending a warm welcome, liaisoning with the doorperson and front desk teams. Bellstaff provide gracious and expedient service assisting with luggage, in-room deliveries, and any other needs.

Responsibilities

  • To assist in the transport and storage of guest luggage.
  • To assist with guest packages, delivering to or from guest rooms, guest meeting areas, or Omni meeting rooms.
  • T o safely and securely store and retrieve guest luggage from designated storage spaces.
  • Responsible for a clean and "smart" appearance of uniforms.
  • Liaison with the Housekeeping, In Room Dining, and Valet partners for a polished lobby and smooth guest service.
  • Act as a positive ambassador of the hotel and restaurant, providing knowledgeable about all hotel amenities and facilities.
  • To be conversant with all hotel promotional programs (guest related).


Qualifications

  • Ability and willingness to stand for 8 hours at a time
  • Ability and willingness bend, stretch, reach, and push up to 100 lbs.
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
  • Ability to work cohesively with co-workers both within and outside of your department
  • Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
  • Previous customer service experience required, front of house hospitality experience is preferred
  • Open availability including overnights, weekends and holidays is required


Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .