Room Service Server

  • Omni Hotels
  • Providence, RI, USA
  • Nov 02, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

Providence Hotel

The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants.

The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is "opportunity".

Job Description

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.

Responsibilities

  • Complete knowledge of service time, menu and specials
  • Prepare, deliver and serve orders using Moments of Service
  • Inquire if additional service is needed
  • Responsible for each check
  • Pick up trays and tables
  • Responsible for set-up, delivery and presentation of amenities
  • Attend all designated staff meetings and training sessions
  • Complete any tasks and side duties assigned by manager
  • Responsible for maintenance and cleanliness of room service areas
  • Aid guests in locating other areas of the hotel (walk them to the destination if possible)
  • Adhere to cash handling standards


Qualifications

  • Must have previous food and beverage experience in fine dining or hotel
  • Room Service experience is preferred
  • Must be able to work a flexible schedule including nights, weekends, and holidays
  • TIPS certifications are preferred
  • Must be able to stand for up to 8 hour shift
  • Must be able to lift, push, pull up to 50lbs.
  • Excellent communication skills, written and verbal, required.