Group Rooms Coordinator | Omni Homestead Resort & Spa

  • Omni Hotels
  • Hot Springs, VA 24445, USA
  • Oct 25, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

The Homestead

Our employees are what make The Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

Job Description

The Group Rooms Coordinator is responsible to ensure that all Group bookings are handled and processed efficiently and correctly, through consistent interactions with group guests, the Sales & Convention Services Departments, and is expected to assist the Reservations Manager and Director of Revenue Management in managing the department's day to day activities, when asked. This role requires a high level of attention to detail, and large amount of data entry.

Qualifications

  • Knowledge of four-diamond / four-star customer service standards
  • Proficient computer skills on Microsoft Office, Excel, and Word
  • Excellent and professional communication skills
  • Previous guest service experience
  • Highly detailed, and able to maintain excellent organizational skills - while working in a fast pace environment.
  • Ability to multi-task while working on up to 50-60 future groups.)
  • Experience with Delphi, Opera ORS, and Opera PMS (strongly preferred)
All Full-Time, Year-Round Employees of The Homestead receive medical, dental, and vision insurance options, in addition to resort-specific discounts on dining, rooms, retail, and activities. Join our team today!

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
applicationassistance@omnihotels.com .