Summary About Us
The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity.
The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status.About Our Opportunity
We are currently hiring a full-time Transit Planning Manager
to join the Transportation Department within the City of Asheville. The purpose of this position is to provide oversight of the Transit Planning Division and is responsible for short/long term planning and operations for the City of Asheville Public Transit System. The ideal candidate for this position will have a bachelor's degree in Planning or a related field, at least five (5) years' of professional experience in urban, regional, and transportation planning as well as at least one (1) year of experience in transit planning, budgeting and grants administration. Experience using federal grants software and Munis a plus.Work Schedule: Monday - Friday, 8:30 AM - 5:00 PM (Full-Time)
This position is open until filled with an initial application review date of November 12th.
Essential Duties & Responsibilities Essential Duties and Responsibilities
- Plan, direct, train, and supervise subordinates in the Division, including the Transit Projects Coordinator, the Grants Coordinator, and the Accounting Manager.
- Oversee the current Transit Management Company contract (approx. $9 million). This includes ensuring contract compliance, including daily coordination with operations staff, facility inspections, reviewing performance reports, reviewing complaints, assessing performance bonuses and liquidated damages, etc.
- Implement the 2018 Transit Master Plan, including implementation of goals and projects in the plan related to infrastructure and operations improvement.
- Manage capital and operations budget, including both current contract and planning for future budget years. Secure funding for capital (facilities and equipment) replacement and expansion and operations through federal, state and local sources.
- Staff liaison to the Transit Committee, including organization of monthly public meetings and regular updates.
- Representative to several regional planning boards/organizations, including Buncombe County and MPO Regional Transit Operators Working Group, etc.
- Oversee regular route analysis, ridership/boarding/alighting analysis, GTFS updates, geocoding of stops, map updates, on-bus reader board software updates, etc.
- Review proposed development projects for transit impacts and opportunities; participate in bimonthly development review committee.
- Develop and implement system policies and procedures.
- Oversight and review of grants administration and reporting for federal and state grants, including Federal Transit Administration grants, MPO grants, and North Carolina Department of Transportation grants. Oversee subrecipient grants. Manage Federal Transit Administration Triennial Review, Title VI and DBE compliance.
- Daily customer service support, including coordination of complaint and question response, iRide notifications.
- Community and public engagement management, including public meetings, City website, advertising/marketing projects.
- Manage and coordinate transit-related capital projects, including working with Capital Projects, Public Works, and General Services Departments on planned bus stop improvements, garage maintenance and improvements, and feasibility studies for long term facility needs.
- Perform other duties as assigned.
Education & Experience Required Education and Experience
Preferred Skills & Qualifications
- Bachelor's degree in Planning or related field plus at least five (5) years' of professional experience working in transit, urban, regional and transportation planning.
- One (1) year of Project and Contracts Management experience required.
- One (1) year of Budget and Grants Management experience required.
- Proficiency with MS Office and Google Suite required.
Certifications, Licenses and/or Specialized Training
- Experience using Munis highly preferred.
- Federal grants software experience highly preferred.
- Transit Planning Basics Training (can be obtained within 1 year).
- ADA Transit Training (can be obtained within 1 year).
- Transit Capital Planning Training (can be obtained within 1 year).
Knowledge, Skills, Abilities and Working Conditions Knowledge, Skills and Abilities
Skills and Abilities
- Knowledge of federal transit grant funding.
- Knowledge of federal purchasing, procurement rules and regulations.
- Expert knowledge of project and contracts management.
- Skilled in interpreting processes and using complex workplace data and graphics with abundant information and or challenging presentations including charts, tables, graphs and forms.
- Advanced research on organizational policies and procedures, best practices and innovative techniques.
- Ability to compile data into a formal report or recommendation and shared with others and verbally presented.
- Ability to be creative in all areas for the primary purpose of increasing efficiency and effectiveness.
- Ability to communicate effectively in spoken and written form.
- Skilled in researching program documents and narrative materials, with the ability to develop reports from information gathered.
- Ability to analyze situations to pinpoint problems and assist with solving problems or identifying sources of obstacles.
- Skilled in developing and maintaining effective working relationships as required by work assignments.
- Ability to work independently with limited supervision.
- Ability to analyze and interpret policy and procedural guidelines and apply this understanding to tasks.
- Ability to bring resources together to resolve a problem or provide a solution.