Customer Service Coordinator (Bachelors Required)

  • Express Employment Professionals
  • Trussville, AL, USA
  • Oct 10, 2018
Business Services

Job Description

Salary: $14 an hour
  1. Enters Sales Orders
  2. Coordinates Traffic activity (i.e. quoting outbound freight rates) for all outbound shipments
  3. Processes shipping docs and initiates the system invoicing process
  4. Takes the lead on all Enterprise System maintenance (related to Order entry)
    1. Maintaining order ship dates, back orders, etc..
    2. Maintains customer records, set-up, etc..
  5. Takes the lead on all EDI activity for incoming Orders, outbound ASN's, etc…
  6. Coordinates Open Order activity for scheduled ship dates, etc… with Warehouse management
  7. Processing warranty claims & freight claims from customers
  8. Working closely with accounting on proper internal procedural activities
  9. Answers incoming calls to receive orders or address customer's needs

Additionally, this individual must have good communication skills, and be able to perform well during high volume season.

Express Office: Birmingham (North)

1423 Gadsden Highway

Suite 115

Birmingham, AL 35235