Customer Service Representative

  • Express Employment - ID | IL | IN
  • Decatur, IL, USA
  • Sep 16, 2018
Business Services

Job Description


Salary: $11.00/hr - $12.00/hr

The largest independent provider of repair service and parts for floor cleaning equipment has a need for a Customer Service Representative . This company is based in Decatur but has customers throughout the United States, Canada, and Puerto Rico.
  • Pay Rate: $11.00/hr - $12.00/hr
  • Hours: 8:00AM - 5:00PM
  • Days: Monday -- Friday
  • Long-term position with benefits

Qualifications
  • Telephone customer service experience is a plus
  • Microsoft Office proficiency
  • Typing speed 45 wpm or above with accuracy
  • Excellent communication skills
  • Strong attention to detail
  • Ability to function in a fast paced environment
  • Desire to provide the highest levels customer service

Job Responsibilities
  • Answering incoming customer inquiry calls
  • Determining parts and services the customer requires
  • Entering order information
  • Scheduling service repair calls if needed
  • Setting up new customers

These positions are long-term and the company offers great benefits. These include major medical insurance, paid holidays, paid vacation, and 401K.

Apply now!
  • online: www.expresspros.com
  • e-mail: jobs.decaturIL@expresspros.com
  • phone: (217)872-7400


Express Office: Decatur

655 West Pershing Road

Decatur, IL 62526