Inventory Control / Forklift

  • Express Employment - CO | FL | GA | HI
  • McDonough, GA, USA
  • Sep 16, 2018
Transportation / Warehouse

Job Description

Salary: 13.00


The CSR is primarily responsible for providing outstanding customer service and operational oversight for customers by utilizing highly, in depth knowledge of customer products, procedures and processes.


The Customer Service Representative performs the following tasks:
  • Responsible for all Inbound Systematic transactions related to inbound and transfer of materials
  • Works with Customer Service to help resolve all systematic receiving issues and support any receiving inventory discrepancies.
  • Support inventory control and quality assurance for customer products.
  • Establish rapport with customers and interact to ensure open communication for problem resolution.
  • Provide timely feedback to customers regarding service failures or any other concerns.
  • Exercise discretion in inventory situations to ensure materials are processed timely and accurately.
  • Make decisions and supports the Operations on what priorities are and flow of work to be accomplished.
  • Schedules inbound loads
  • Communicates with the carriers by phone and email
  • GR's the inbound deliveries within 3 hours of the carrier's departure.
  • Other duties as assigned

  • Excellent customer service skills
  • Ability to read and interpret documents such as Invoices, BOL's, Customer Orders, Returns, and Requisitions.
  • Ability to calculate figures and amounts.
  • Ability to interpret technical documents.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to organize and manage multiple priorities.
  • Ability to work in a team environment.
  • Good computer skills (Microsoft Office operations & SAP)
  • Forklift Experience


High school diploma or general education degree (GED); three years or more related experience in customer service, preferably 3 rd party logistics or equivalent combination of education and experience.

Express Office: McDonough (Atlanta Metro)

1141 Meredith Park Drive

McDonough, GA 30253