Housekeeping Floor Supervisor

  • Omni Hotels
  • San Francisco, CA, USA
  • Jul 13, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

San Francisco Hotel

Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike.

The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for.

Job Description

The Housekeeping Floor Supervisor is responsible for assisting the supervision of all housekeeping employees. They are also responsible for inspections of guestrooms, public space, and back of the house operations.

Responsibilities

  • Follows Omni's Moments of Service or Forbes Service standards as applicable
  • Inspect the cleaning and servicing of guestrooms and public areas
  • Assign special projects as directed by the Director of Housekeeping
  • Report any needed repairs or discrepancies of guest rooms
  • Ensure that all Guest Room Attendants have appropriate supplies and linens
  • Assist in the cleaning of guest rooms when necessary
  • Assist in processing AM and PM room status reports
  • Ensure that the Guest Room Attendant's linen cart is neat and well organized
  • Ensure that linen closets on guest room floors are completely stocked
  • Maintain supply cage stock, neat and clean at all times
  • Must have all guest rooms punched in via the phone after completion
  • Ensure VIP rooms are inspected ASAP
  • Ensure check out/vacated rooms are a priority
  • Knowledge of hotel, facilities and events
  • To ensure hotel, guest and associates are maintained in a safe and secure environment


Qualifications

  • Housekeeping supervisory experience required
  • Ability to work in a fast paced environment
  • Ability to communicate effectively with fellow associates and guests in person or via telephone/radio
  • Must be able to read and understand daily work assignments
  • Must be able to work a variety of shifts, including weekends and holidays.
  • Must be able to lift up to 50 pounds on a regular basis.


Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .