Customer Service Representative

  • Express Employment - ID | IL | IN
  • Waukegan, IL, USA
  • Jul 13, 2018
Business Services

Job Description


Salary: up to $15/hour

Customer Service Representative -

Customer Service Representative is needed for a growing manufacturing company in Waukegan. This is an entry level position paying $13-14/hour and working 7:00am-6:00pm Monday-Friday. Customer Service Rep is responsible for efficiently providing excellent customer service to our customers. This is a Temp to Hire opening with room for growth and excellent benefits upon hire!

Customer Service duties:
  • Answer and effectively respond to up to 60 customer phone calls per day.
  • Accurate and timely entry of orders into the order management system for manufacturing and distribution
  • Resolve various customer problems and respond to questions including, but not limited to, order status, product specifications, return and repair policies, authorizing credit, etc.
  • Perform other duties as assigned by supervisor, including, but not limited to, maintaining logs, reviewing reports, updating resource materials, special project work, etc.

Skills and Experience needed for Customer Service:
  • Minimum one year combined customer service experience and/or related education
  • Excellent oral and written communication skills.
  • Able to project patient and agreeable disposition in customer interactions.
  • Computer skills in MS Outlook, Word, Excel. Quick and efficient Data Entry

TO APPLY

Email resume to jobs.libertyvilleil@expresspros.com

Submit online application to www.expresspros.com to Libertyville location

Call Express 847-816-8422

Express Office: Libertyville

836 South Milwaukee Avenue

Libertyville, IL 60048